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What's the Secrets? gives you an inside look at the world-class customer service strategies at today?s some of today?s best companies;
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Het boek 'The Customer's EYE' koop je bij bookspot.nl, nu voor 23.81!;
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strategies throughout a customer s tenure with a firm. Furthermore, the book explores in detail CRM models for customer acquisition, customer;
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Delivering Legendary Customer Service is your guide to the communications, transaction and leadership skills for creating the same great;
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This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and;
Vergelijkbare producten zoals Building Great Customer Experiences
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and;
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organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).;
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organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).;
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exceptional value for customers in the Now Economy. Learn how to transform companies by competing via the 5-S framework - speed, service, selection;
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exceptional value for customers in the Now Economy. Learn how to transform companies by competing via the 5-S framework - speed, service, selection;
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-evolving customer expectations driven by innovations in products, services and technologies such as AI and mobile. Failing to build the necessary;
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-evolving customer expectations driven by innovations in products, services and technologies such as AI and mobile. Failing to build the necessary;
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editor of Customer Management magazine, this book draws on Questa s research to reflect the current thinking behind todaya s front--runners;
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What's a customer worth? The company that can answer this question precisely is the company with an edge in the customer-based, technology;
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Studies have proved that sales to existing customers are more profitable than sales to new customers. Today s business leaders are;
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of the best known examples of consumer-focused customer experiences from companies such as Zappos, Nordstrom and John Lewis, B2B Customer;
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social medias growing role in the overall customer experiencedevelop your own Social Customer Care Philosophydecide which;
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In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer;
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Discover approaches to make customer relationship marketing more effective Profit Maximization Through Customer Relationship Marketing;
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Discover approaches to make customer relationship marketing more effective Profit Maximization Through Customer Relationship Marketing;
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breakthrough profitability and customer loyalty. Ronald S. Swift walks you step-by-step through integrating every customer touchpoint: retail, Web;
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Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;
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This comprehensive Handbook makes the persuasive case that maximizing customer equity is a strategic imperative. This beautifully curated;
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is dissatified. Contributors to Keeping Customers include Benson P. Shapiro, Theodore Levitt, John Quelch, James Heskett, and W. Earl Sasser, Jr.;
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The study at hand investigates customer experiences at the American coffee company Starbucks and develops a new scale to measure customer;
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