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Winning at Social Customer Care

, Gingiss has developed a series of best practices called “8 Steps to Winning at Social Customer Care.”Learn how to:navigate;

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Total Customer Satisfaction

, 1996 International Enterprise Award for Customer Satisfaction, 1998 Global Best Practices Award for Customer ServiceTotal Customer Satisfaction;

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Customer Care Excellence

excellent service at all your company's touch points can ensure successful results and satisfied customers. This fully revised and updated;

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Customer Care

Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference;

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Winning Customer Centricity

strategically turn your organisation into a customer-focused powerhouse, from the inside out. Winning Customer Centricity will show you how to;

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Winning Customer Centricity

strategically turn your organisation into a customer-focused powerhouse, from the inside out. Winning Customer Centricity will show you how to;

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At Your Service

At Your Service...Five-Star Customer Care for A Successful Dental Practice shares tips, strategies, and solutions for building a practice;

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Customer Care Center Professionell Managen

Customer Care Management - eine EinordnungErfolgskritische Handlungsfelder in Customer Care CenternBest Practice in Deutschland;

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Strategic Customer Care

How to successfully apply the principles of customer care in any company Most organizations today recognize the importance of improving;

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Customer Rules

A former executive vice president at Walt Disney World outlines essential rules for winning and keeping customers while growing profits;

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Ultimate Online Customer Service Guide

Make your online customers happy and create new ones with this winning guide Social media gives you an unparalleled vehicle for connecting;

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Mastering Customer Relations

This book provides the student with the concepts and their practical application behind the importance of Customer Relations, Customer;

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Applied Health & Social Care

Providing a complete match to the OCR Applied A2 in Health & Social Care qualification, endorsed by OCR A free eBook version of this;

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Customer Care in Healthcare Guidebook

The Customer Care in Healthcare Guidebook the perfect way to learn about the human side of healthcare in an interesting and conversational;

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Winning At Retail

Praise for Winning At Retail Winning at Retail offers the most effective strategies available for retailers. At McDonald's, the 'Quick;

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Customer Relationship Management for Luxury Skin Care Brands in the Selective Cosmetics Sector

Diploma Thesis from the year 2003 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social;

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The Psychology of Customer Care

This book breaks new ground on customer care. Drawing on the author's international experience and research, it provides new insights into;

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The Psychology of Customer Care

This book breaks new ground on customer care. Drawing on the author's international experience and research, it provides new insights into;

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Designing Customer Service Processes

designed and managed to create the desired customer experience. This makes processes the architecture of services. Designing Customer Service;

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Customer Service and Social Media

Customer Service and Social Media will take you through the various methods we use to interact with our customers today. We will look at;

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English for Customer Care [With CDROM]

English for Customer Care is part of the Express Series. It is an ideal course for students in employment, who want to communicate better;

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Taking Your Customer Care to the Next Level

Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their;

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Best Practices in Customer Service

; deliver a higher level of customer service at a lower cost; and, develop a customer base that fuels growth and profitability .;

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The Customer Revolution in Healthcare

aligning economic incentives with patient needs will deliver better outcomes at lower costs with superior customer service. The market will be won;

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Winning The Customer: Turn Consumers Into Fans And Get Them

want to deepen your customers' trust and grow your revenues, I suggest you read Winning the Customer and you will win. -Bob Reynolds, President;

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Strategische Sourcing van customer care

Hoe belangrijk is customer care? Is customer care en het afhandelen van klantcontacten een kernproces;

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Weblogs im Customer Care

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