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Customer Care in Healthcare Guidebook
The Customer Care in Healthcare Guidebook the perfect way to learn about the human side of healthcare in an interesting and conversational;
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The Customer Revolution in Healthcare
Customer-centric, market-driven solutions for fixing America's broken healthcare system-from one of the industry's most innovative thought;
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The Complete Guide to Autism & Healthcare
This book is a comprehensive guide in understanding autism, formulating effective communication stra;...
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Best Hospitals 2019
Created by a team of leading health journalists and healthcare experts, U.S. News's popular annual g;...
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Providing Information for Health
account of how customer/supply and demand/supply relationships work and identifies and describes the principles of good medical care and the;
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The Effective Health Care Supervisor
The Effective Health Care Supervisor offers proven, hands-on, practical applications of both classic;...
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Customer Care Center Professionell Managen
Customer Care Management - eine EinordnungErfolgskritische Handlungsfelder in Customer Care CenternBest Practice in Deutschland;
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AI-First Healthcare
AI is poised to transform every aspect of healthcare, including the way we manage personal health from customer experience and clinical;
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Authentic Customer Centricity
This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;
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Authentic Customer Centricity (Hc)
This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;
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Bringing User Experience to Healthcare Improvement
to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will be of great;
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The Baptist Health Care Journey to Excellence
improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your;
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Customer Care
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference;
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Value Driven Healthcare and Geriatric Medicine
Value driven healthcare is the lasting legacy of the Affordable Care Act, which had three goals: to;...
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The Patient Paradigm Shifts
The dynamics of healthcare are shifting the patient paradigm in dramatic ways. The former patient is now both a consumer and a customer;
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Healthcare Fraud Investigation Guidebook
Some have estimated that healthcare fraud in the United States results in losses of approximately $8;...
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Healthcare
Healthcare focuses on the diagnosis and treatment of illnesses found in human beings. It can be divi;...
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Healthcare Management
This textbook on Healthcare Management provides a systematic and comprehensive overview of the organ;...
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Healthcare Management
This textbook on Healthcare Management provides a systematic and comprehensive overview of the organ;...
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Customer Care Excellence
Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today;
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Basics of Behavior Change in Primary Care
Emerging policy changes are encouraging adoption of a team-based approach to healthcare, yet most he;...
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Strategic Customer Care
How to successfully apply the principles of customer care in any company Most organizations today recognize the importance of improving;
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Best Hospitals 2021
Now in its 31st year, U.S. News' annual guide to U.S. hospitals helps both consumers and medical pro;...
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Best Hospitals 2020
Now in its 29th year, U.S. News' annual guide to U.S. hospitals helps both consumers and medical pro;...
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Total Customer Satisfaction
, 1996 International Enterprise Award for Customer Satisfaction, 1998 Global Best Practices Award for Customer ServiceTotal Customer Satisfaction;
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