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Mastering Customer Relations

This book provides the student with the concepts and their practical application behind the importance of Customer Relations, Customer;

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Mastering Product-Led Growth

In the subscription era, the product and customer success teams take center stage in driving customer lifetime value. Gainsight PX helps;

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Mastering Public Relations

Mastering Public Relations takes a strategic management approach to exploring this complex and criti;...

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Customer Relations

Customer relations is a broadly recognised, widely-implemented strategy for managing and nurturing a company's interactions with clients;

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Authentic Customer Centricity

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;

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Authentic Customer Centricity (Hc)

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;

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Customer Service

Customer Service: The Kingpin of Business Success in Africa is a must read as it communicates how the power of customer service can;

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The Machine Age of Customer Insight

We are living in a new machine age offering unique opportunities, particularly for generating customer insights, which is radically;

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Customer Relations and Perception of Nigerian Banks

becomes pertinent to examine their efforts to satisfy their customers and the customers' perceptions of such efforts. This book is a comparative;

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The Service Consultant

day operations and provides an understanding of how service techniques are used to maximize customer satisfaction and profitability. Content;

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International Relations

For courses in International Relations. Building a Foundation for International Relations ;...

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Predatory Marketing

Explores the buying habits of the American consumer while offering advertising, public relations, customer service, and strategic planning;

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Mastering Consultation as an HR Practitioner

can be used immediately and applied every day for: Defining customer needs Gathering the right data Avoiding common obstacles Building;

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Keep Your Customers

Land your next customer with total confidence you'll keep them for the long-term. Keep Your Customers shares a fresh perspective on the;

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Synchroservice!

Synchro service--an organization-wide commitment to seamless, consistent, customer-driven service--can lead to higher customer loyalty;

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Customer Service: Pearson New International Edition

of the customer service industry, (2) a working knowledge of current trends and the ability to interpret those trends, and (3) the fundamental;

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Guerrilla Marketing Attack

This book will prepare small and medium-size businesses with vital information about direct marketing, customer relations, cable TV;

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Mastering Project Management

resources; improving estimating capability; meeting customer requirements; systems thinking; performance improvement; cost-schedule control systems;

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The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service

Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50;

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Mastering Professional Services

portfolio. These professional service organizations are being chartered to secure high margin streams of revenue, improve customer satisfaction, and;

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Customer Experience Innovation

Companies who invest in successful Customer eXperience (CX) innovation stand out from the crowd. Markets tend to reward these companies;

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Mastering the Business Environment

Social, Political, Economic, Cultural, Technological, Aesthetic, Customer, Legal, Environmental and Sectoral factors that make up the set;

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Mastering Space

For over two hundred years the domination of some countries by others has been intrinsic to internat;...

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Mastering Space

For over two hundred years the domination of some countries by others has been intrinsic to internat;...

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The Experience

Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art;

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Mastering Communication at Work

Mastering Communication at Work is based on 45 years of research and working with over half-a-millio;...

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