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Best Practices in Customer Service

... Best Practices in Customer Service is a one-stop resource designed to help anyone involved in customer service answer these questions and more;

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Customer Service Delivery

brings together in one comprehensive resource a review of the best practices in customer service delivery. Customer Service Delivery also;

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Customer Service

, processes and efficiency. Readers of this book will find easy to implement, proven best practices combined with thoughtful discussions on current;

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Unleashing Excellence

clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders;

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Customer Service in Libraries

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range;

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Whats the Secret?

What's the Secrets? gives you an inside look at the world-class customer service strategies at today?s some of today?s best companies;

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Excellence in Managing Worldwide Customer Relationships

management and provides a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class;

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Who Cares?

checklist (K-12) . 29 ways for teachers to WOW parents and administrators . 10 of the best customer service practices borrowed from the;

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Superior Customer Value In The New Economy

practices, organizational responsiveness, market orientation, and the planning and strategy issues that result in high rates of customer;

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Breakthrough Customer Service

Service Best Practices of Leaders in Customer Support An impressive array of experts and industry winners provide a virtual road map through the;

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Customer Service Essentials

beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and;

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Customer Service Essentials

beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and;

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Designing Customer Service Processes

Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices;

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Customer Service Management in Africa

customer service management in Africa. The customer service management concepts, roles and practices outlined, particularly as they apply to the;

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NVQ/SVQ Level 2 Customer Service Candidate Handbook

The best support for the new NVQ/SVQ Customer Service standards;

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Winning at Social Customer Care

, Gingiss has developed a series of best practices called “8 Steps to Winning at Social Customer Care.”Learn how to:navigate;

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That's Customer Focus!

organization. We describe in detail, 12 proven 'best practices' strategies which you can learn from and use to create your own customer focus strategy;

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Bare Knuckle Customer Service

Drawing on their own hard-won experience and modeling the best customer service principles today, Hazeldine and Norton strip customer;

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Service Quality And Productivity Management

Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices;

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Service Mindset

organisations that provide the best customer service and from this research she has created a system which, if followed, will increase loyalty to your;

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Customer Service Over the Phone

Exceptional customer service is crucial to a successful phone-based business. Quality service can secure customer loyalty, while poor;

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Listen Up!

brand evolution. Listen Up! features discussions about: How to go beyond the survey: best practices associated with customer;

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Customer Service and Social Media

how to use these to our best advantage to improve on customer service and the ultimate goal of achieving customer service excellence.Social;

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Once a Customer, Always a Customer

This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that;

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Best Practice Guide for Customer Service Managers

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The Best Customer Service Quotes Ever Said

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Synchroservice!

Synchro service--an organization-wide commitment to seamless, consistent, customer-driven service--can lead to higher customer loyalty;

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