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Bare Knuckle Customer Service
Drawing on their own hard-won experience and modeling the best customer service principles today, Hazeldine and Norton strip customer;
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Bare Knuckle Selling
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Bare Knuckle Negotiating
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Bare Knuckle . Full House Brew Crew, CD
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Everyday Mind XIII
The subjects covered in Everyday Mind XII include - delinquent slinky - slicing my knuckle - hinterg;...
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Delivering Knock Your Socks Off Service
What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for;
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Bare Knuckle Selling
Written by a sales veteran with a track record spanning millions of pounds and dollars in sealed dea;...
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Chasing Rainbows
Rowena Summers creates another absorbing and heart-warming story, filled with the magical characters;...
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Bare Knuckle Negotiating
The Street-Smart Guide For Entrepreneurs, Sales People and Professional Negotiators. Written by a ve;...
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Customer Service Management in Africa
Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;
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Best Practices in Customer Service
Why should my employees and I care about delivering great service? How can I learn more about customer needs and desires? How do other;
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Customer Service Delivery
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about;
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Beyond Good, Beyond Great, To Legendary Customer Service
A customer service fanatic reveals what his successful battle with cancer taught him about YOUR customer service and how you can become a;
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Managing Customer Service Pocketbook
For leaders of customer service teams, The Managing Customer Service Pocketbook draws on some startling statistics to highlight the benefit;
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Customer Service Activity Book 50 Activities for Inspiring Exceptional Service
From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will;
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Delivering Legendary Customer Service
Delivering Legendary Customer Service is your guide to the communications, transaction and leadership skills for creating the same great;
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Incredible Customer Service
This book is based on David Freemantle's experience over recent years helping many organizations improve customer service.Fourteen;
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Customer Service Skills for Success
Customer Service, 4/e by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for;
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Quality Customer Service Rekindling the Art of Service to Customers
Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens;
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The Customer Communication Formula
In Charlotte Purvis' The Customer Service Formula, learn the formula she developed in response to a client request used in customer;
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Monitoring, Measuring And Managing Customer Service
Improving customer service isn't a matter of finding better customer service reps. As Dr. Gary Goodman states, We can all provide superior;
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Customer Service: Pearson New International Edition
of the customer service industry, (2) a working knowledge of current trends and the ability to interpret those trends, and (3) the fundamental;
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Managing Customer Service
Excellent customer service is now considered an indispensable part of any successful company, yet what this means for the customer service;
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Extra Mile: 500 Customer Service Tips for Success
The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and to keep;
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Customer Service Essentials
Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;
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Customer Service Essentials
Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;
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