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, International Customer Service Association J.A. Sinex, III, Manager, Global Integrated Services Team, External Affairs, DuPont Breakthrough Customer;
Vergelijkbare producten zoals Breakthrough Customer Service
What Do Citicorp, UPS and Marriott have in common? They are breakthrough service providers, firms that changed the rules of the game;
Vergelijkbare producten zoals Service Breakthroughs
What do Citicorp, UPS, and Marriott have in common? They are breakthrough service providers, firms that changed the rules of the game;
Vergelijkbare producten zoals Service Breakthroughs
Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;
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, 1996 International Enterprise Award for Customer Satisfaction, 1998 Global Best Practices Award for Customer ServiceTotal Customer Satisfaction;
Vergelijkbare producten zoals Total Customer Satisfaction
Why should my employees and I care about delivering great service? How can I learn more about customer needs and desires? How do other;
Vergelijkbare producten zoals Best Practices in Customer Service
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about;
Vergelijkbare producten zoals Customer Service Delivery
A customer service fanatic reveals what his successful battle with cancer taught him about YOUR customer service and how you can become a;
Vergelijkbare producten zoals Beyond Good, Beyond Great, To Legendary Customer Service
For leaders of customer service teams, The Managing Customer Service Pocketbook draws on some startling statistics to highlight the benefit;
Vergelijkbare producten zoals Managing Customer Service Pocketbook
From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will;
Vergelijkbare producten zoals Customer Service Activity Book 50 Activities for Inspiring Exceptional Service
Delivering Legendary Customer Service is your guide to the communications, transaction and leadership skills for creating the same great;
Vergelijkbare producten zoals Delivering Legendary Customer Service
This book is based on David Freemantle's experience over recent years helping many organizations improve customer service.Fourteen;
Vergelijkbare producten zoals Incredible Customer Service
Customer Service, 4/e by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for;
Vergelijkbare producten zoals Customer Service Skills for Success
Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens;
Vergelijkbare producten zoals Quality Customer Service Rekindling the Art of Service to Customers
In Charlotte Purvis' The Customer Service Formula, learn the formula she developed in response to a client request used in customer;
Vergelijkbare producten zoals The Customer Communication Formula
Improving customer service isn't a matter of finding better customer service reps. As Dr. Gary Goodman states, We can all provide superior;
Vergelijkbare producten zoals Monitoring, Measuring And Managing Customer Service
of the customer service industry, (2) a working knowledge of current trends and the ability to interpret those trends, and (3) the fundamental;
Vergelijkbare producten zoals Customer Service: Pearson New International Edition
Excellent customer service is now considered an indispensable part of any successful company, yet what this means for the customer service;
Vergelijkbare producten zoals Managing Customer Service
The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and to keep;
Vergelijkbare producten zoals Extra Mile: 500 Customer Service Tips for Success
A world-renowned innovation guru explains practices that result in breakthrough innovationsTwenty years into the customer-driven innovation;
Vergelijkbare producten zoals What Customers Want
Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;
Vergelijkbare producten zoals Customer Service Essentials
Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;
Vergelijkbare producten zoals Customer Service Essentials
This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;
Vergelijkbare producten zoals The 4 Dimensions of Total Customer Service
This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;
Vergelijkbare producten zoals The 4 Dimensions of Total Customer Service
Exceptional customer service is crucial to a successful phone-based business. Quality service can secure customer loyalty, while poor;
Vergelijkbare producten zoals Customer Service Over the Phone
From the author who brought you Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization;
Vergelijkbare producten zoals Maximizing Customer Loyalty
Are you interested in improving your customer service, especially the skills of frontline representatives? Are you interested in improving;
Vergelijkbare producten zoals Twenty Ways to Improve Customer Service
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