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Accelerating Customer Relationships: Using Crm and Relationship Technologies

In Accelerating Customer Relationships, a world-renowned CRM expert demonstrates how to build knowledge infostructures that deliver;

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Customer Relationship Management Systems Handbook

The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for;

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Customer Relationship Management

Under the term Customer Relationship Management (CRM), companies such as SAP, Siebel Systems or E.piphany offer software solutions to;

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Speaking Frankly About Customer Relationship Management

Is Customer Relationship Management (CRM) an obsolete concept? As technology and cultural changes continue to influence our customer;

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The Relationship-Based Enterprise

business, strengthens partnerships, and develops more productive customer and supplier relationships; CRM is the leverage point. This book will;

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Implementing SAP CRM

CRM to improve customer-facing strategies, services, and relationships.;

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Relationship Marketing and Customer Relationship Management

. Delineating the basic principles of Relationship Marketing (RM) and Customer Relationship Management (CRM), this reference offers guidelines for;

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Implementing Sap® Crm

CRM to improve customer-facing strategies, services, and relationships.;

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Microsoft Crm For Dummies

profitable customer relationships. The author is considered one of a handful of global experts on CRM for small- and medium-sized businesses.;

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Customer Relations

; measuring corporate Customer Relationship Management (CRM) strategy; and identifying the relational benefits influencing customer loyalty.;

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Customer Relationship Management

undergraduate and postgraduate students on CRM or related courses such as relationship marketing, digital marketing, customer experience management or;

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Customer Relationship Management

undergraduate and postgraduate students on CRM or related courses such as relationship marketing, digital marketing, customer experience management or;

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Customer Relationship Management

thing of the past, customer relationship management (CRM) has become one of today's hottest topics. Customer Relationship Management supplies;

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Managing the New Customer Relationship

relationship. I found his review of strategies, techniques and technologies for social, mobile, mass customization and customer analytics to be;

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Customer Relationship Management

Marketing, sales and service automation Customer self-service technologies Making the business case and realising the benefits of investment in CRM;

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Statistical Methods in Customer Relationship Management

Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies;

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Customer Relationship Management

Companies need a new approach - customer relationship management, or CRM - to take advantage of the Web's unique ability to capture and;

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Customer Relationship Management

in order to build strong and profitable customer relationships. Kumar first describes how to implement database marketing and then looks at recent;

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Managing High-Tech Services Using a Crm Strategy

supported by the Customer Relationship Management (CRM) infrastructure, enabling you to gain and retain a competitive edge for your company;

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Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is een boek van Samit Chakravorti;

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Customer Relationship Management

brings to fore the role of IT in CRM, e-CRM technologies that facilitate data warehousing and data mining activities, and a host of other issues.;

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Customer Relationship Management

This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today;

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Kundenbindung durch Customer Relationship Management (CRM)

Kundenbindung Durch Customer Relationship Management (Crm) is een boek van Stephan Mayer;

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Customer Relationship Management in Indian Banking Industry

Customer Relationship Management (CRM) in the Indian banking system is fundamental to building a customer-centric organization. CRM systems;

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Customer Relationship Management

Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM;

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Customer Relationship Management

philosophy of Customer Relationship Management (CRM). The best hope for achieving a sustainable competitive advantage in a global marketplace is by;

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Customer Relationship Marketing

'Put this on your bookshelf and in your classroom! This is a comprehensive guide to understanding and managing customer relationships from;

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