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Customer with a Capital C

Customer with a Capital C provides a unique insight into the workings of one of North America's foremost customer service organizations;

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Customer with a Capital C

Customer with a Capital C provides a unique insight into the workings of one of North America's foremost customer service organizations;

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Effects Of Relational Social Capital On Customer Loyalty

This study examined the effect of relational social capital on customer loyalty in commercial banks. Social capital is an asset embedded;

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Christmas With A Capital C. MOVIE, DVDNL

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A Practical Guide to Airline Customer Service

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Handbook of Research on Customer Engagement

practical treatments of customer engagement, chapters engage with a broad cross-section of state-of-the-art research. Covering the importance;

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Handbook of Research on Customer Engagement

practical treatments of customer engagement, chapters engage with a broad cross-section of state-of-the-art research. Covering the importance;

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Keep Your Customers

Land your next customer with total confidence you'll keep them for the long-term. Keep Your Customers shares a fresh perspective on the;

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Total Customer Satisfaction

and discussion with a practical 'action plan' format, Sherman challenges the reader to think about solutions, not just ideas. - Irwin Press;

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Better Customer Service

satisfaction and workplace environments - and make the world a little better and more pleasant. An author team with extensive cross-sector;

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Better Customer Service

satisfaction and workplace environments - and make the world a little better and more pleasant. An author team with extensive cross-sector;

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Twenty Ways to Improve Customer Service

Are you interested in improving your customer service, especially the skills of frontline representatives? Are you interested in improving;

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Superior Customer Value In The New Economy

Edition offers a blueprint for responding effectively to customer demands and for creating the benchmarks common to world-class service companies;

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Dot Zen 2.0 - On Marketing, Social Media, Technology, Public Relations, Human Capital & Leadership

original Dot Zen book published in 2003. This book carries more insights and experience on leadership, human capital, branding, customer service;

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The Customer Catalyst How to Drive Sustainable Business Growth in the Customer Economy

their organisations to more profitable and sustainable growth Transform their organisations to become truly customer-centric with the C-change;

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Railways and railway securities; a study of all the railway companies whose securities are quoted on the Stock exchange, London, with details concerning capital and resources

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Telephone Courtesy and Customer Service

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Customer Equity

What's a customer worth? The company that can answer this question precisely is the company with an edge in the customer-based, technology;

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Handbook on Customer Centricity

purchase if you want to get out of functional silos and build a truly customer-centric organization. This book illustrates that customer centricity;

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Breakthrough Customer Service

Service Best Practices of Leaders in Customer Support An impressive array of experts and industry winners provide a virtual road map through the;

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Customer Service in Business

challenges that arise inn customer service and how one can deal with them.;

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Handbook of Research on Venture Capital: Volume 2

This Handbook charts the development of venture capital research in light of the global financial crisis, starting with an analysis of the;

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Handbook Of Research On Venture Capital

This Handbook charts the development of venture capital research in light of the global financial crisis, starting with an analysis of the;

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Managing Bank Capital

Managing Bank Capital explains proven techniques available in the management of bank capital that will help maximize shareholder value;

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Chief Customer Officer 2.0

uses to coach the C-Suite and Chief Customer Officers. 1. Manage and Honor Customers as Assets 2. Align Around Experience 3. Build a Customer;

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Maximizing Customer Loyalty

From the author who brought you Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization;

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Pagan; Being the First Connected Account in English of the 11th Century Capital of Burma, With the H

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