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How organisations can drive growth in the Customer Economy The Digital Revolution has changed the business landscape in remarkable ways;
Vergelijkbare producten zoals The Customer Catalyst How to Drive Sustainable Business Growth in the Customer Economy
addresses is how to achieve this. The authors identify five key steps using their framework for success: * Offer a clear, relevant customer promise;
Vergelijkbare producten zoals Beyond The Familiar
(Total CVM). Total CVM teaches how to align the entire company to the Customer. Business strategy flows from the Customer strategy, and the;
Vergelijkbare producten zoals Total Customer Value Management
, this is the book you have been waiting for that tells it like it is and gives you the framework to build your customer-driven growth engine;
Vergelijkbare producten zoals Chief Customer Officer 2.0
to show how the marketing theories and tools work in actual business scenarios. Customer-Centric Marketing covers contemporary issues such as;
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The definitive Customer Success Manager How-To-Guide for the CSM profession from Gainsight, who brought you the market-leading Customer;
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This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;
Vergelijkbare producten zoals Authentic Customer Centricity
This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;
Vergelijkbare producten zoals Authentic Customer Centricity (Hc)
strategies, the terms and methods we use to define them are also changing. Is CRM still relevant as we address the need for customer engagement;
Vergelijkbare producten zoals Speaking Frankly About Customer Relationship Management
Drawing on insights from Dell, FedEx and eBay, a leading business innovator shows you how to transform your company, putting customer needs;
Vergelijkbare producten zoals The Outside-In Corporation
not just for the obvious reasons.In this book, Randy MacLean shows how a sophisticated approach to the structure and deployment of a two-tier;
Vergelijkbare producten zoals Profit-Driven Customer Service
For the first time in book form, B2B Customer Insight: The Proven Path to Growth, will reveal how customer insight surveys tailored to;
Vergelijkbare producten zoals B2B Customer Insight
For the first time in book form, B2B Customer Insight: The Proven Path to Growth, will reveal how customer insight surveys tailored to;
Vergelijkbare producten zoals B2B Customer Insight
Capitalism does what old capitalism could never do -- it gives corporations a sustainable edge. Sandra Vandermerwe shows how to relate the ten;
Vergelijkbare producten zoals Customer Capitalism
In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business;
Vergelijkbare producten zoals A Practical Guide to CRM
In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business;
Vergelijkbare producten zoals A Practical Guide To Crm
Customer Service: The Kingpin of Business Success in Africa is a must read as it communicates how the power of customer service can;
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that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make;
Vergelijkbare producten zoals Creating Customer Loyalty
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting;
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In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how today's successful companies are;
Vergelijkbare producten zoals Customer Centered Growth
In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how todays successful companies are;
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exceptional value for customers in the Now Economy. Learn how to transform companies by competing via the 5-S framework - speed, service, selection;
Vergelijkbare producten zoals Superior Customer Value
exceptional value for customers in the Now Economy. Learn how to transform companies by competing via the 5-S framework - speed, service, selection;
Vergelijkbare producten zoals Superior Customer Value
that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make;
Vergelijkbare producten zoals Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
. Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits is a text that shows in detail how managers and researchers can best use;
Vergelijkbare producten zoals Customer Lifetime Value
. Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits is a text that shows in detail how managers and researchers can best use;
Vergelijkbare producten zoals Customer Lifetime Value
. Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits is a text that shows in detail how managers and researchers can best use;
Vergelijkbare producten zoals Customer Lifetime Value
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