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Customer Centered Growth

In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how today's successful companies are;

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Customer Centered Growth

In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how todays successful companies are;

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Customer Centered Six Sigma

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Competing in the Customer-Centered Economy

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The Customer Catalyst How to Drive Sustainable Business Growth in the Customer Economy

How organisations can drive growth in the Customer Economy The Digital Revolution has changed the business landscape in remarkable ways;

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Mastering Product-Led Growth

valuefrom the product. They're powerful alone, but even better together in terms of driving customer growth.;

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The Customer Success Pioneer

emerging discipline for professionals pioneering revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals;

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Chief Customer Officer 2.0

, this is the book you have been waiting for that tells it like it is and gives you the framework to build your customer-driven growth engine;

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Superior Customer Value

Customer Value/Retention Model frame the reader's thinking on how to improve marketing operations to create customer-centered organizations;

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Superior Customer Value

Customer Value/Retention Model frame the reader's thinking on how to improve marketing operations to create customer-centered organizations;

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More Loyal Customers

. According to one study, a 5% growth in customer loyalty can lead to a growth in profits of anywhere from 25% to 95%. So increasing customer loyalty;

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Best Practices in Customer Service

; deliver a higher level of customer service at a lower cost; and, develop a customer base that fuels growth and profitability .;

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Emotional Business

If youve ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company;

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How to Say It to Sell It

An expert in the field of sales communication presents a series of practical, real-world, customer-centered strategies designed to increase;

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Sustaining Corporate Growth

, the secrets of strategic strength and growth are revealed. The five themes of success are explored, including challenge, vision, the customer;

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The Organic Growth Playbook

show how changing those high-yield customer behaviors can consistently drive faster revenue growth. Drawing on decades of client work, the;

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The Customer Copernicus

, Handelsbanken, O2, and Sky, this book describes not only how organisations can become more customer-led (which is where most books stop), but how to;

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A Person Centered Approach to Psychospiritual Maturation

resilience and interpersonal community-building skills through person-centered growth in five dimensions of self: bio-behavioral, cognitive;

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CRM Unplugged

Building and maintaining a customer-centered enterprise cost-effectively is a hot topic and key business issue. This book provides the;

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Choose Your Customer

Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the;

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The Expansion Sale

Proven customer engagement approaches for winning in the most important moments driving profitability and growth-customer retention and;

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Wallet Allocation Rule

achieve growth. By applying the Wallet Allocation Rule, managers get real insight into the money they currently get from their customers, the;

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Why Service Matters

planning regimen centered on the customer; an ethic of service to guide the organization to always err on behalf of the customer; and a competent;

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Maximizing Customer Loyalty

From the author who brought you Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization;

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Serviceology for Services

papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.;

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Smart Start-Up Growth

how to attract and engage customers in order to build both awareness and revenue. The book discusses five dimensions of successful growth;

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Insights, Innovation, and Analytics for Optimal Customer Engagement

perfect predictor of organic growth. Aggressive sales promotions, advertising campaigns, rewards, discounts, and more may attract a customer, but;

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