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Customers That Count

customers through long-term loyal relationships is the key to generating profit. However, there are two key elements to this that most people ignore;

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Customer Loyalty

-established loyal customer base. Large sums of money are often allocated to advertising, mainly to gain a bigger market share of customers. However;

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Customer Satisfaction is Worthless, Customer Loyalty is Priceless

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.;

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The Bar Restaurant Owner's Guide to Doubling Profits & Loyal Regulars in Any Economy

that turns new customers into loyal regulars.;

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Customer Service in Business

The book Customer Service in Business: Keeping Your Customers Close and Loyal takes the readers through the significance of the customers;

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Principles of Marketing

For Principles of Marketing courses using a comprehensive text. Learn how to create value and gain loyal customers. Today's marketing;

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Service Excellence @ Novell

Ten years ago, Novell's customer service division was doing fine - pleasing customers and keeping them loyal. But in a high-impact;

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Mobile Telecommunication Customer Loyalty in Nigeria

over longer periods of time. The number of loyal customers as a sign of market share is more significant than the total number of customers. More;

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Moving Targets

forge deeper connections that create passionate, loyal customers for your brand. Weaving personal anecdotes, examples from the world's top;

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Managing Customer Relationships And Building Loyalty

relationships and develop loyal customers who will contribute to a growing volume of business with the firm in the future. Managing Customer;

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Customer Experience For Dummies

profitability. You'll get the know-how to successfully optimize social media to create more loyal customers, provide feedback that keeps them coming;

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Are Customers loyal to the Tesco Superstore in Roundhay

over the last decade. Theorists argue that loyal customers are more likely to pay an extra price and that their average expenditure will increase;

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Up! Your Service New Insights

innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your;

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Water Cooler Talk

customer experience, people are far more inclined to communicate a bad experience, even the most loyal of customers as found in the COLLOQUY survey;

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More Loyal Customers

Keep your customers coming back again and again! If you want to grow your company, the best way to s;...

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It's the Customer, Stupid!

business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed;

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Keeping Customers

profitability through improved marketing and sales management. Keeping Customers outlines seven management principles that contribute to a loyal;

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Dare

usual. Those who are brave enough to accept his DARE will discover...; More loyal, satisfied clients and customers; Reduced turnover and more;

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The Secret Lives of Customers

market detective force come to their aha moment when they finally understand why their most loyal customers walked out the door'and how they can;

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Customer.Community

businesses; it shows how to build an online customer community that gives customers a reason to stay loyal. Drew Banks and Kim Daus explain exactly;

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Brand Image

loyal customers, increase their revenues and brand recognition.;

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There is More Than One Way to Spell Wiener

on its marquee. The book covers the generations of Macon families that have worked at the Nu-Way, captures the passion of its loyal customers;

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The One to One Future

A guide to pitching products and services to one customer at a time shows business people how to find the twenty percent of their loyal;

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Corporate Cancer

employees and loyal customers away, destroys valuable brands, and eats away at market capitalizations. CORPORATE CANCER is a must-read for corporate;

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The 31 Practices

are loyal because of good employee attitude. This book shows how companies can translate their values and brand into the daily practices and;

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Mommy, Where Do Customers Come From?

breed of customer. Customers have become less loyal, more demanding and have more choices. With the proliferation of vehicles such as the;

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How to Sell

expand their business and acquire more loyal customers. The principles are linked to consultative processes for selling, prospecting, negotiation;

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