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Total Customer Value Management
realms and the understanding of Customer Value Management (CVM), and creates a new management concept, that of Total Customer Value Management;
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How Creating Customer Value Makes You a Great Executive
, measuring customer value added, circle of promises, customer-centric circles, bill of rights, total customer value management. Remember, if you;
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Customer Value Management
Customer Value Management is een boek van Martin Stanger;
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Internet Based Customer Value Management
Customer value management is a managerial approach in which customers are perceived as the company's asset, the value of which may be;
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Total Quality Management (TQM)
develop a model and empirically test it to assess the impact of Total Quality Management on incremental and radical innovation and customer;
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Total Quality Management for Custodial Operations
improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used;
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Total Quality Management (TQM)
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer;
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Converting Customer Value
of future profits from customers, discounted to a present value. Tackling two hot topics in business - CRM and corporate value - and based on a;
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Customer Lifetime Value
Get the competitive edge by effectively managing customer lifetime value The customer lifetime value (CLV) concept is extensively;
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Customer Lifetime Value
Get the competitive edge by effectively managing customer lifetime value The customer lifetime value (CLV) concept is extensively;
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Customer Lifetime Value
Get the competitive edge by effectively managing customer lifetime value The customer lifetime value (CLV) concept is extensively;
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Making Customer Satisfaction Happen
This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer;
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Making Customer Satisfaction Happen
This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer;
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Mastering Customer Value Management
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Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits
business's advantage. This valuable resource explores various practical approaches to the measurement and management of customer value that focus on;
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Praxisleitfaden Kundenwert-Analyse/Customer value management
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The 4 Dimensions of Total Customer Service
This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;
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The 4 Dimensions of Total Customer Service
This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;
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Total Supply Chain Management
supply chain excellence initiative. The book shows how to add value to an organisation through the optimum use of resources and supply chain;
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Competitive Advantage of Customer Centricity
benefits and total ownership costs, while embracing a variety of unique customer needs. The book highlights the value of business planning;
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Business Market Management
of understanding, creating and delivering value to targeted business markets and customers. It provides an analytical framework for assessing customer;
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Customer Service Management in Africa
success. This book discusses the management and delivery of customer service under seven broad themes: Customer Service as Shared Value, Customer;
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Total Improvement Management
in today's organizations - thereby achieving total improvement management and renewed customer loyalty. It's a goal that American business can't;
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Welchen Nutzen erbringen Customer-Relationship-Management-Systeme?
Unternehmen werden weiter in Customer-Relationship-Management-Systeme (CRM) investieren Die bisher vernachlassigte Nutzenmessung von CRM;
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Superior Customer Value
, customer obsession, business models, segmentation and personalized marketing, customer experience management and customer journey mapping, value;
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Superior Customer Value
, customer obsession, business models, segmentation and personalized marketing, customer experience management and customer journey mapping, value;
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