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Competitive Advantage of Customer Centricity

customer's needs. Competitive Advantage of Customer Centricity maps a new journey that entire organizations must undertake in order to achieve these;

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Customer Centricity

A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship;

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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

2019 AXIOM BUSINESS BOOK AWARD WINNER Featured in Forbes, NPR's Marketplace, and a Google Talk, The Customer Centricity Playbook offers;

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Handbook on Customer Centricity

amount of theory and practical implications on how to infuse customer centricity into an organization by making systematic changes to;

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The Customer Centricity Playbook

2019 AXIOM BUSINESS BOOK AWARD WINNER Featured in Forbes, NPR's Marketplace, and a Google Talk, The Customer Centricity Playbook offers;

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Using Information to Develop a Culture of Customer Centricity

Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information;

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Winning Customer Centricity

Customer centricity isn't just a goal or buzzword; it's a make-or-break necessity for succeeding in business today. In fifty short chapters;

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Winning Customer Centricity

Customer centricity isn't just a goal or buzzword; it's a make-or-break necessity for succeeding in business today. In fifty short chapters;

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Breaking Through 2Nd Edition

Customer centricity is fundamental to business growth and ongoing success. Most executives appreciate the importance of it yet don't know;

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Foundations for Customer Centricity

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Customer Centricity Through Workforce Optimization

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Customer Obsessed

Optimize the customer experience via the cloud to gain a powerful competitive advantage Customer Obsessed looks at customer experience;

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Authentic Customer Centricity

success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a;

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Authentic Customer Centricity (Hc)

success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a;

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Customer-Centric Project Management

-centricity towards customer-centricity and projects are just as much a part of that change. Projects must deliver value; projects must involve;

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Customer-Centric Project Management

-centricity towards customer-centricity and projects are just as much a part of that change. Projects must deliver value; projects must involve;

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Finance Unleashed

approaches such as Lean Six Sigma, innovation, customer-centricity, the financial supply chain, and behavioral procurement. The authors' goal is to;

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Customer Capitalism

Blending the hot topics of new technology, market spaces, competitive strategy and customer behaviour, Customer Capitalism stands;

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Journey To Centricity

A timely roadmap for leaders to transform outdated business practices into truly customer-centric companies of the future. Improve customer;

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Sales Dynamics

drawn to ease the customer into confidence. A firm begins to sell its products in a competitive marketplace and thrives continuously on;

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Marketing Strategies for Competitive Advantage

examines how to develop and own new markets. At the crucial stage of the implementation of a marketing plan, he gives priority to customer care and;

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Customer Lifetime Value

Get the competitive edge by effectively managing customer lifetime value The customer lifetime value (CLV) concept is extensively;

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Customer Lifetime Value

Get the competitive edge by effectively managing customer lifetime value The customer lifetime value (CLV) concept is extensively;

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Customer Lifetime Value

Get the competitive edge by effectively managing customer lifetime value The customer lifetime value (CLV) concept is extensively;

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The Customer Success Economy

If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade;

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Methods of Measuring the Added Value of Facility Management for Generating Competitive Advantage

The example of a tangible shopping experience clearly demonstrates that a customer journey in terms of operational excellence is closely;

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Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits

Get the competitive edge by effectively managing customer lifetime value The customer lifetime value (CLV) concept is extensively changing;

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