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Foundations for Customer Centricity

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Handbook on Customer Centricity

book is a comprehensive reference for scholars conducing customer-centricity research. Leading academics illustrate a theoretical framework and;

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Using Information to Develop a Culture of Customer Centricity

Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information;

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Winning Customer Centricity

Customer centricity isn't just a goal or buzzword; it's a make-or-break necessity for succeeding in business today. In fifty short chapters;

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Winning Customer Centricity

Customer centricity isn't just a goal or buzzword; it's a make-or-break necessity for succeeding in business today. In fifty short chapters;

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Customer Centricity

insights to help you understand: Why customer centricity is the new model for success in today's data-driven environment. How the ideas of brand;

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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

vital underpinning for all these areas through the valuable insights they provide Fader's first book, Customer Centricity, quickly became a;

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The Customer Centricity Playbook

vital underpinning for all these areas through the valuable insights they provide Fader's first book, Customer Centricity, quickly became a;

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Authentic Customer Centricity

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;

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Authentic Customer Centricity (Hc)

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;

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Customer Centricity Through Workforce Optimization

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Journey To Centricity

A timely roadmap for leaders to transform outdated business practices into truly customer-centric companies of the future. Improve customer;

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Customer-Centric Project Management

. Customer-Centric Project Management is a short guide explaining what customer-centricity means in terms of how you work and its importance for;

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Customer-Centric Project Management

to a customer-centric way of working, using a model called Exceed and provides some guidance for ensuring that customer-centricity;

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Breaking Through 2Nd Edition

Customer centricity is fundamental to business growth and ongoing success. Most executives appreciate the importance of it yet don't know;

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Competitive Advantage of Customer Centricity

This book presents strategies that put the customer at the center of an enterprise. It elaborates on the reasons for viewing customers as;

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The Power of Customer Experience

Having a customer-centric business model has evolved from being a nice-to-have to a must-have for any organization. A focus on products and;

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The Power of Customer Experience

Having a customer-centric business model has evolved from being a nice-to-have to a must-have for any organization. A focus on products and;

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Customer in the Boardroom?

market and obsessively competitor-centred approaches. Customer in the Boardroom? highlights the need for companies to embed customer centricity;

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The Customer-Centric You

One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can;

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Customer Relationship Marketing

relationship management tools and strategies, customer centricity, and customer engagement activities. A comprehensive, state-of-the-art textbook;

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Customer Relationship Marketing

relationship management tools and strategies, customer centricity, and customer engagement activities. A comprehensive, state-of-the-art textbook;

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Kundenzentriertes Markenmanagement

, die Customer Experience und die Customer Centricity in Frage gestellt. Das Buch beantwortet die zentralen Fragestellungen des Zusammenspiels von;

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Customer Centricity

challenges for many organizations. Could the persistent challenges be based on the fact that different customer management constructs have been;

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Customer Centricity

is the company's orientation towards customers - that customer satisfaction is the base criterion for measuring Huawei's work. The author also;

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Connected CRM

marketers unpack customer centricity for their organizations, providing real insight into the development of a framework for enterprise customer;

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Finance Unleashed

approaches such as Lean Six Sigma, innovation, customer-centricity, the financial supply chain, and behavioral procurement. The authors' goal is to;

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