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Customer value is an overused and misunderstood term. Chris Ross said, There's a strong argument for changing the term 'marketing' and;
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. In a new preface and afterword to Customer Centricity, Fader reflects on how the landscape has changed over nearly a decade since he first;
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Value is a most misunderstood and misused word. As it becomes fashionable to create value, more companies are rushing towards the creating;
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· Creating and maintaining customer relationships and customer value;
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¢Creating and maintaining customer relationships and customer value;
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Finishing Touch will show you how to make a good customer experience great by building up to an impressive finish that every customer will remember;
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*SHORT-LISTED FOR THE BUSINESS BOOK AWARDS 2020!* Are you a Customer Success Executive or making your way up the Customer Success;
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is the centerpiece of this new strategic management initiative. Creating Sustainable Customer Value is a concise, direct to the point, step-by;
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Value demonstrates how companies can avoid commoditization by delivering superior customer value with product and service benefits. The author;
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customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization. MARSHALL;
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The Value Imperative is about understanding and creating value to become more prosperous, otain higher levels of success as a business and;
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of understanding, creating and delivering value to targeted business markets and customers. It provides an analytical framework for assessing customer;
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Science of Creating Lifetime Customers "Stan's approach of delivering the unexpected, lagniappes, is a great way to break from the pack and;
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of creating Loyalty by Design. It shows you how to re-think your business from the customer's point of view and then design and deliver a customer;
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customers want more than great products at great prices; they want you to know how their business works, so that you can make it work better. It;
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offer a 360-degree analysis of all the elements that support customer centricity within an organization. In this book, you will learn how to;
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makes sense. This book gives you real-world examples, tips, tools and advice on how to get started. It's fast-reading but packed full;
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customer relationships. With engaging real-world examples and information, Marketing: An Introduction shows students how customer value-creating it;
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shareholders at the same time. The Market Value Process provides a groundbreaking, practical approach to linking customer and shareholder value in a;
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team in building and sustaining rock-solid alignment. It demonstrates how to generate wholehearted unanimity on precisely what creates value;
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Great companies consistently meet and exceed customer desires. Superior Customer Value in the New Economy: Concepts and Cases, Second;
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diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer;
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customer? How do you decide how much to spend on various marketing actions? How do you think about the pricing decision with a view to optimizing;
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