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Handbuch Electronic Customer Care

Unternehmenserfolg ein. Electronic Customer Care ermoglicht es dabei erstmals, bis zu einem bestimmten Grad die obligatorische physische durch digitale;

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Electronic Bill Presentment and Payment

from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer;

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Electronic Bill Presentment and Payment

from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer;

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Customer Care Center Professionell Managen

Customer Care Management - eine EinordnungErfolgskritische Handlungsfelder in Customer Care CenternBest Practice in Deutschland;

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Customer Care

Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference;

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Customer Care in Healthcare Guidebook

The Customer Care in Healthcare Guidebook the perfect way to learn about the human side of healthcare in an interesting and conversational;

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Customer Relationship Management in Electronic Markets

in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help you build Internet;

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Customer Relationship Management in Electronic Markets

in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help you build Internet;

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The Psychology of Customer Care

This book breaks new ground on customer care. Drawing on the author's international experience and research, it provides new insights into;

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The Psychology of Customer Care

This book breaks new ground on customer care. Drawing on the author's international experience and research, it provides new insights into;

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Customer Care Excellence

Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today;

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Strategic Customer Care

How to successfully apply the principles of customer care in any company Most organizations today recognize the importance of improving;

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Total Customer Satisfaction

, 1996 International Enterprise Award for Customer Satisfaction, 1998 Global Best Practices Award for Customer ServiceTotal Customer Satisfaction;

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English for Customer Care [With CDROM]

English for Customer Care is part of the Express Series. It is an ideal course for students in employment, who want to communicate better;

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Winning at Social Customer Care

Haters: How to Embrace Complaints and Keep Your CustomersSocial media has changed customer service forever. It has shifted power from;

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Electronic Customer Relationship Management in Jordan Mobile Service

Electronic Customer Relationship Management (E-CRM) performance is a marketing strategy and integrated approach to identifying, acquiring;

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Strategische Sourcing van customer care

Hoe belangrijk is customer care? Is customer care en het afhandelen van klantcontacten een kernproces;

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Weblogs im Customer Care

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Bank and Customer Law in Canada

Bank and Customer Law in Canada is a concise introduction to the laws governing banking in Canada and the relationship between banks and;

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At Your Service

At Your Service...Five-Star Customer Care for A Successful Dental Practice shares tips, strategies, and solutions for building a practice;

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Customer Relationship Management for Luxury Skin Care Brands in the Selective Cosmetics Sector

discusses the validity of Customer Relationship Management for luxury skin care brands in the selective cosmetics sector. Luxury skin care brands;

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English for Special Purposes B1-B2. English for Customer Care

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Exceeding Customer Expectations

Provides a practical and workable method for instituting long-term exceptional customer care. The book provides a definition of what;

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The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service

Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50;

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Cases on Electronic Commerce Technologies and Applications

organizations worldwide to expand their market reach and their customer service. Cases on Electronic Commerce Technologies and Applications presents;

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Making Customers Count

Making Customers Count started as a collection of case studies of companies which had introduced programmes of customer care. But what;

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Taking Your Customer Care to the Next Level

Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their;

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