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Electronic Customer Relationship Management in Jordan Mobile Service

Electronic Customer Relationship Management (E-CRM) performance is a marketing strategy and integrated approach to identifying, acquiring;

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Increasing Customer Loyalty via Mobile Customer Relationship Management

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Customer Relationship Management in Electronic Markets

in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help you build Internet;

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Customer Relationship Management in Electronic Markets

in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help you build Internet;

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Mobile Support in Customer Loyalty Management

Christian Zeidler identifies the potential of mobile services for the management of customer relationships. He develops a framework that;

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Marketing Channels

in channels management, including: electronic data interchange, relationship marketing, customer service, wholesaler contacts, parallel importing;

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Electronic Bill Presentment and Payment

care and improved customer relationship management. Electronic Bill Presentment and Payment presents the essentials about this new way;

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Electronic Bill Presentment and Payment

care and improved customer relationship management. Electronic Bill Presentment and Payment presents the essentials about this new way;

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Customer Contact Management

Customer contact management (CCM) is an evolutionary outgrowth of classical customer relationship management that is focused on B2C in the;

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Customer Relationship Management

Companies need a new approach - customer relationship management, or CRM - to take advantage of the Web's unique ability to capture and;

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Cases on Electronic Commerce Technologies and Applications

organizations worldwide to expand their market reach and their customer service. Cases on Electronic Commerce Technologies and Applications presents;

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Customer Retention and Relationship Management

the understanding of customer relationship management practices in the Ghanaian banking sector. The concept of customer participation in the;

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Improve Customer Satisfaction in a Structural Way

customer really values, putting the right measures behind it, and executing against these measures in excellence. It also makes management aware;

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Speaking Frankly About Customer Relationship Management

Is Customer Relationship Management (CRM) an obsolete concept? As technology and cultural changes continue to influence our customer;

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Customer Service Management in Africa

Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;

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Service Operations Management

Service Operations Management gives an introduction to service operations management and also talks about the customer experiences and;

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Customer Relationship Management

This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive;

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Customer Relationship Management

This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive;

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Customer Relationship Management

Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its;

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Customer Relationship Management

Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its;

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Supply-Chain Management

electronic supply chain; the economics of information in supply-chain management; supplier and customer relationship management in SCM; network;

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Customer Relationship Marketing

relationship management tools and strategies, customer centricity, and customer engagement activities. A comprehensive, state-of-the-art textbook;

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Customer Relationship Marketing

relationship management tools and strategies, customer centricity, and customer engagement activities. A comprehensive, state-of-the-art textbook;

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Electronic Customer Relationship Management

This work offers a state-of-the art survey of information systems research on electronic customer relationship management (eCRM). It;

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Electronic Customer Relationship Management

This work offers a state-of-the art survey of information systems research on electronic customer relationship management (eCRM). It;

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Customer Relations

; measuring corporate Customer Relationship Management (CRM) strategy; and identifying the relational benefits influencing customer loyalty.;

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Neuausrichtung im Customer Relationship Management

Relationship Management sinnvoll? Konnen die neu generierten Kundenkontaktpunkte das CRM im operativen Umfeld wirksam unterstutzen? Die Einfuhrung;

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