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Tales From The Customer Service Crypt

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Ignore Your Customers (and They'll Go Away)

inspirational and hilarious tales from the trenches as author Micah Solomon, one of the world's best-known customer service consultants and thought;

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Sonny Vincent & Members of Rocket From the Crypt Of Rocket From the Crypt OF ROCKET FROM THE CRYPT. VINCENT, SONNY & MEMBERS, CD

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Vintage Piss And Rocket From the Crypt AND ROCKET FROM THE CRYPT. SONNY VINCENT, CD

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Best Practices in Customer Service

companies deliver superior service? How do I build long-term relationships with customers? The litany of customer service questions goes on and on;

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Tales from the Freudian Crypt

Tales from the Freudian Crypt is a fundamental reassessment of the Freud legend that aims to shake the very foundations of Freud studies;

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Customer Service Activity Book 50 Activities for Inspiring Exceptional Service

From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will;

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Customer Service Delivery

customer service. With contributions from some of the best-known industrial and organizational psychology experts in customer service, this book;

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Maximizing Customer Loyalty

From the author who brought you Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization;

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Curse of the Selby Tigers Prod. By John Reis (Rocket From the Crypt) PROD. BY JOHN REIS (ROCKET FROM THE CRYPT). SELBY TIGERS, CD

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Managing Customer Service

that are easy to implement for improved customer service. The book explores communication methods from telephone skills to the challenge of the;

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Service Mindset

organisations that provide the best customer service and from this research she has created a system which, if followed, will increase loyalty to your;

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HighTech, HighTouch Customer Service Inspire Timeless Loyalty in the Demanding New World of Social Commerce

initiatives, from internet startups to venerable brands, and how to turn casual customers into fervent supporters who will spread the word far and;

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Customer Service Management in Africa

is Changing! The message of 34 authors featured in Customer Service Management in Africa: A Strategic and Operational Perspective is clear;

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The Influence of Service Quality on Customer Satisfaction

was applied to the customers who had previous experience from private hospitals on Penang Island. The purpose of this study was to investigate the;

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Customer Service in Tourism and Hospitality

of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the 'whys' and 'hows'of customer;

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The World of Customer Service

customers. Readers focus on the strategies most important in customer service today with insights and memorable examples from practicing;

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Managing Customer Service Pocketbook

For leaders of customer service teams, The Managing Customer Service Pocketbook draws on some startling statistics to highlight the benefit;

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Unleashing Excellence

you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.;

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Customer Service for Home Builders

their home buyers' experience a positive one from initial contact through warranty service. Satisfied customers are not born that way. They are;

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SLA Templates

Most important in providing a service is customer satisfaction with the delivered performance. Resulting from this satisfaction, the;

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Service Chain Management

. Service chain management is looked at both from the enterprise perspective and from the standpoints of the service professional and customer. The;

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Common Sense Customer Service

Victoria Wells has been in the customer service field for over 30 years. She has a unique perspective on the role of a customer service;

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Customer Service

book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally. A;

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Delivering Legendary Customer Service

Delivering Legendary Customer Service is your guide to the communications, transaction and leadership skills for creating the same great;

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Perfect Phrases for Customer Service, Second Edition

professional from the average employee.Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer;

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Quality Customer Service Rekindling the Art of Service to Customers

Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens;

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