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Customer Message Management
bridge the gap between sales and marketing. CUSTOMER MESSAGE MANAGEMENT does just that, eradicating the disconnect that for years has plagued the;
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Customer Service Management in Africa
Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;
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Statistical Methods in Customer Relationship Management
Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies;
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Customer Contact Management
Customer contact management (CCM) is an evolutionary outgrowth of classical customer relationship management that is focused on B2C in the;
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Customer Care Center Professionell Managen
Customer Care Management - eine EinordnungErfolgskritische Handlungsfelder in Customer Care CenternBest Practice in Deutschland;
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Customer-Centric Knowledge Management
Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects;
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Customer Knowledge Management
Customer Knowledge Management is een boek van Ahmad Bozjeloye;
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Customer Value Management
Customer Value Management is een boek van Martin Stanger;
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De essentie van customer relationship management
De essentie van customer relationship management;
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Customer Relationship Management (CRM)
Customer Relationship Management (CRM) is een boek van Samit Chakravorti;
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Customer Centric Business Models, two steps beyond Customer Relation Management
buyer driven markets? What are the next two steps after Customer Relationship Management? Can the gap in the process chain between Customer;
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Speaking Frankly About Customer Relationship Management
Is Customer Relationship Management (CRM) an obsolete concept? As technology and cultural changes continue to influence our customer;
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Kundenbindung durch Customer Relationship Management (CRM)
Kundenbindung Durch Customer Relationship Management (Crm) is een boek van Stephan Mayer;
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Internet Based Customer Value Management
Customer value management is a managerial approach in which customers are perceived as the company's asset, the value of which may be;
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Customer Relationship Management
Companies need a new approach - customer relationship management, or CRM - to take advantage of the Web's unique ability to capture and;
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Customer Management Excellence
philosophy was to research, recognise and reward organisations that were pushing the barriers of customer management to new limits. Written by the;
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Customer Engagement in Theory and Practice
Offering a pragmatic understanding of customer engagement as an object of effective marketing management, this book takes an integrative;
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Customer Relationship Management
Customer relationship management refers to an approach for the management of the interaction of a company with current and potential;
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Marketing, Sales and Customer Management (MSC)
This Book is primarily written for experts and managers in marketing, sales, customer and service management at BtB companies. In addition;
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Customer Experience Management Rebooted
Walden shows why most customer experience management fails to improve the customer's real experience and how to concentrate on the;
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Customer Experience Management Rebooted
Walden shows why most customer experience management fails to improve the customer's real experience and how to concentrate on the;
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Customer Service Essentials
Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;
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Customer Service Essentials
Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;
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Customer Centricity
of Customer Service, Customer Experience and Customer Relationship Management (strategies) have been popular in recent years. However, these efforts;
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Successful Branding - A critical examination of Customer Experience Management for Persona International
Successful Branding - A Critical Examination of Customer Experience Management for Persona International is een boek van Antje Walliser;
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Customer Relationship Management
relationship management, from developing profitable customer relationships to integrated sales management systems and from e-marketing to pricing. It;
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