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Customer-Centric Knowledge Management

Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects;

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Designing the CustomerCentric Organization

century, they must have the ability to do business based on what the customer wants. Designing the Customer Centric Organization;

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Customer-Centric Project Management

. Customer-Centric Project Management is a short guide explaining what customer-centricity means in terms of how you work and its importance for;

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Customer-Centric Project Management

means. Customer-Centric Project Management is a short guide explaining what customer-centricity means in terms of how you work and its;

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Customer Centric Business Models, two steps beyond Customer Relation Management

buyer driven markets? What are the next two steps after Customer Relationship Management? Can the gap in the process chain between Customer;

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Profit Maximization Through Customer Relationship Marketing

: Measurement, Prediction, and Implementation takes the various elements of customer centric marketing and brings them together using the latest;

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Profit Maximization Through Customer Relationship Marketing

: Measurement, Prediction, and Implementation takes the various elements of customer centric marketing and brings them together using the latest;

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Customer Knowledge Management

Customer Knowledge Management is een boek van Ahmad Bozjeloye;

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Customer Centricity

management, and customer lifetime value. Despite what the old adage says, the customer is not always right. Even companies that can seemingly do;

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Managing for Knowledge - HR's Strategic Role

Whilst there are many books on knowledge management there are few aimed directly at HR practitioners and the critical role that they can;

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Managing for Knowledge - HR's Strategic Role

Whilst there are many books on knowledge management there are few aimed directly at HR practitioners and the critical role that they can;

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Maximizing Customer Loyalty

From the author who brought you Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization;

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Six SIgma for Transactions and Service

, business-specific issues such as customer billing, order processing, and call center management require a modified set of problem-solving and;

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Customer Centricity

of Customer Service, Customer Experience and Customer Relationship Management (strategies) have been popular in recent years. However, these efforts;

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Authentic Customer Centricity

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;

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Authentic Customer Centricity (Hc)

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;

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Customer-Centric Cost Reduction

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Customer-Centric Selling--2nd ed

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How Creating Customer Value Makes You a Great Executive

, measuring customer value added, circle of promises, customer-centric circles, bill of rights, total customer value management. Remember, if you;

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Service Science and Its Management

As the industrial sector has undergone development, it has also undergone a shift. It is now a customer centric industry. Thus service;

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Service Science and Its Management

As the industrial sector has undergone development, it has also undergone a shift. It is now a customer centric industry. Thus service;

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Service Science and Its Management

As the industrial sector has undergone development, it has also undergone a shift. It is now a customer centric industry. Thus service;

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Multichannel Marketing

No longer can the offline remain separate from the online. Integrated, customer-centric, cross-channel marketing campaigns persuade;

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Customer Relationship Management in Indian Banking Industry

Customer Relationship Management (CRM) in the Indian banking system is fundamental to building a customer-centric organization. CRM systems;

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Knowledge in Servitization Management

theoretical underpinnings of knowledge management and servitization, before proposing a conceptual model for knowledge co-creation and organizational;

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Knowledge Management

Part one is about the concept of knowledge and the knowledge-centric organization. Part two covers how to build knowledge management;

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Innovative Business Projects: Breaking Complexities, Building Performance, Volume II

in managing innovation, and developing customer-centric innovation projects. Discussions in the book also deliberate on how innovation business;

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