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Customer-Centric Knowledge Management
Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects;
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Customer Knowledge Management
Customer Knowledge Management is een boek van Ahmad Bozjeloye;
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Customer Knowledge Management
survive in times of fierce competition. The focus of this work is therefore on Knowledge Management and Customer Relationship Management. The;
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Customer-Oriented Global Supply Chains
Customer-Oriented Global Supply Chains: Concepts for Effective Management provides insights and support executives, middle managers and;
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Engaged Knowledge Management
success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge;
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Knowledge Management
survive in times of fierce competition. The focus of this work is therefore on Knowledge Management and Customer Relationship Management. The;
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Customer Profitability Analysis - Today
management to identify their most attractive customer groups and support them with their scarce resources, turning loss-making making accounts into;
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Statistical Methods in Customer Relationship Management
Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies;
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Customer Contact Management
Customer contact management (CCM) is an evolutionary outgrowth of classical customer relationship management that is focused on B2C in the;
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Services Marketing
to implement service strategies for competitive advantage across industries. Hence, frameworks for customer-focused management, and;
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Customer Relationship Management
Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its;
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Customer Relationship Management
Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its;
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Customer Service: Pearson New International Edition
experiences and building customer loyalty. Offers new sections on reputation management, ethics in customer service, and understanding churn, and;
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Customer Care Center Professionell Managen
Customer Care Management - eine EinordnungErfolgskritische Handlungsfelder in Customer Care CenternBest Practice in Deutschland;
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Customer Relationship Management
Customer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to the management;
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Customer Equity
uniquely suited to today's rapidly changing, increasingly digital marketplace. How has the management - or mismanagement - of customer assets;
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Customer Relationship Management
strong level of knowledge in management information systems, there is still a lack of knowledge on the right way to apply customer relationship;
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Customer Relationship Management
strong level of knowledge in management information systems, there is still a lack of knowledge on the right way to apply customer relationship;
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Customer Service Management in Africa
Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;
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Customer-Driven Project Management
customer satisfaction--and how to schedule quality into the project process. This newly revised Customer-Driven Project Management steers you to;
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Problem Driven Management
Problem Driven Management is based on observation of the actual behaviour of a large number of companies. The idea behind it is that;
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Customer Value Management
Customer Value Management is een boek van Martin Stanger;
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Knowledge Management
knowledge is not even visible since other members of the organization, or its customers, are not aware of its existence. Knowledge management can be;
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De essentie van customer relationship management
De essentie van customer relationship management;
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Customer Relationship Management (CRM)
Customer Relationship Management (CRM) is een boek van Samit Chakravorti;
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Customer Centric Business Models, two steps beyond Customer Relation Management
buyer driven markets? What are the next two steps after Customer Relationship Management? Can the gap in the process chain between Customer;
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Business Market Management
For undergraduate and MBA courses in business-to-business marketing or industrial marketing.Business Market Management explores the process;
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