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Customer Profitability Analysis - Today

profitable ones. The project investigate both the theoretical approach of customer profitability analysis and its usage in practice, today. Relevant;

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How profitable is a bank customer - An analysis of customer segmentation and its profitability

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Managing Customers for Profit

activities today to increase future profitability. This book takes an in-depth look at how marketing strategies based on this powerful metric can;

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Omni-Channel Retail and the Supply Chain

meet the needs of not only today's ever changing world but to anticipate what may be required in the future to achieve superior customer;

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Relationship U-Turn: Approaches to Increase the Value of an Unprofitable Customer

Customer relationship management concentrates to a great extent on the profitable customers and how to enhance their profitability. Little;

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Managing Customer Service Pocketbook

of building customer loyalty. For example, one study shows that a mere 5% increase in customer loyalty can boost profitability by up to 85%. Earning;

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Quality from Customer Needs to Customer Satisfaction

quality improvements, costs, profitability and success, it deals with methodologies and tools, which facilitate a customer focused product;

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Quality from Customer Needs to Customer Satisfaction

quality improvements, costs, profitability and success, it deals with methodologies and tools, which facilitate a customer focused product;

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Converting Customer Value

study undertaken by the Customer Management Leadership Group, John Murphy's new book links customer management directly to company profitability;

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Customer profitability

op dit punt leren van grote multinationals als Apple, Heineken, Philips en Unilever? In dit boek wordt uiteengezet wat customer profitability inhoudt;

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Activity Based Management

This title was first published in 2001: Product and particularly customer profitability are black holes in most managers' understanding;

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Activity Based Management

This title was first published in 2001: Product and particularly customer profitability are black holes in most managers' understanding;

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Designing the CustomerCentric Organization

Studies have proved that sales to existing customers are more profitable than sales to new customers. Today s business leaders are;

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Authentic Customer Centricity

experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior;

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Authentic Customer Centricity (Hc)

experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior;

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Accelerating Customer Relationships: Using Crm and Relationship Technologies

breakthrough profitability and customer loyalty. Ronald S. Swift walks you step-by-step through integrating every customer touchpoint: retail, Web;

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Focusing on Your Customer

chain - Leverage the interrelationships among customer satisfaction, customer loyalty, employee capability, and company profitability - Build;

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Follow That Customer!

revolutions: increased response and conversion rates and improved profitability of marketing investments. Follow That Customer! is the first complete;

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How Creating Customer Value Makes You a Great Executive

corrects this in simple steps by defining customer value, how it builds loyalty, market share, and profitability; and how customer value can be;

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Profitability Analysis with SAP S4HANA

Whether you're running account-based or costing-based CO-PA, this is your one-stop shop for profitability analysis with SAP S/4HANA! Get;

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Best Practices in Customer Service

; deliver a higher level of customer service at a lower cost; and, develop a customer base that fuels growth and profitability .;

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Design and Analysis of Closed-Loop Supply Chain Networks

profitability. The book discusses how customer categories and their acceptance behavior are incorporated into the network design. It also shows how;

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Target Cost Management

Supplying the understanding and the tools to achieve critical cost reductions while maintaining and even improving customer satisfaction;

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Key Business Analytics Travel Edition

Key Business Analytics will help managers apply tools to turn data into insights that help them better understand their customers, optimize;

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Service Excellence

provide a business perspective on how to manage relationships with customers to generate cash flows and profitability, including the role;

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Customer Relationship Management

Customer Relationship Management: A Databased Approach offers the promise of maximized profits for today's highly competitive businesses;

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That's Customer Focus!

do this. They know that the only long-term strategy that effectively creates customer loyalty, long-term profitability and which strengthens;

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