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Customer Service Management in Africa
Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;
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Successful Strategic Planning
In successful organizations, strategic planning leads management in defining and achieving a vision that is ultimately linked to the;
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Creating Sustainable Customer Value
Creating Sustainable Customer Value...The Positive Power of Strategic Management'' is the culmination of 40 years of experience leading;
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Customer Value Co-Creation
This book takes an in-depth look at the 10 most critical enablers of an effective strategic customer management initiative, offering an;
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Customer Value Co-Creation
This book takes an in-depth look at the 10 most critical enablers of an effective strategic customer management initiative, offering an;
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Customer Loyalty and Success
This new book focusses upon customer care in relation to Human Resource Management issues and strategic planning. It addresses the;
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Customer Loyalty and Success
This new book focusses upon customer care in relation to Human Resource Management issues and strategic planning. It addresses the;
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The Oxford Handbook of Strategic Sales and Sales Management
, creating/delivering brand value, strategic customer management, sales and marketing relationships, global selling, and the change from;
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Principles of Customer Relationship Management
does not dwell on the underlying statistics. A second approach focuses on the strategic side of customer relationship management. The text;
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The Systems Thinking Approach to Strategic Planning and Management
Easy-to-follow and understand, The Systems Thinking Approach to Strategic Planning and Management presents the first practical application;
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Customer Relationship Management
various types of customer relationship management such as strategic, operational, analytical and collaborative customer relationship management;
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Strategies for International Industrial Marketing (Rle International Business): The Management of Customer Relationships in European Industrial Market
This study considers the key strategic issues of the management of customer relationships in international industrial marketing. It;
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Strategies for International Industrial Marketing (Rle International Business): The Management of Customer Relationships in European Industrial Market
This study considers the key strategic issues of the management of customer relationships in international industrial marketing. It;
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Strategic Performance Management
Strategic Performance Management brings together the fields of strategic management, strategic management accounting and organizational;
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Strategic Marketing Management
This third edition of Strategic Marketing Management confirms it as the classic textbook on the subject. Its step- by- step approach;
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The Customer Centred Strategy
organization needs to change in order to meet these future customer needs. Author : Mark Jenkins is senior lecturer in strategic management at;
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Marketing Management Essentials You Always Wanted to Know
issues of marketing:· An overview of marketing and marketing management· Creating a strategic marketing plan· Performing market researchÂ;
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Crafting Customer Experience Strategy
Experience Management can be vital in providing a sustained competitive advantage for businesses. In uncovering this essential strategic challenge;
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Levels of Corporate Globalization
management strategies when dealing with increasingly global customers. This in turn helps determine the company's own strategic position, thereby;
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Marketing Management Essentials You Always Wanted To Know (Second Edition)
issues of marketing:â¢An overview of marketing and marketing managementâ¢Creating a strategic marketing planâ¢Performing market researchâ;
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Industrial Marketing Strategy
analysis, buying behavior, buyer-seller relationships, market segmentation and targeting, and positioning * Proven, concrete, strategic management;
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Customer Relationship Management in Indian Banking Industry
Customer Relationship Management (CRM) in the Indian banking system is fundamental to building a customer-centric organization. CRM systems;
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Engaged Knowledge Management
success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge;
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Strategic Management and Online Selling
consumed via the world wide web, Strategic Management and Online Selling also covers immaterial products and online news information or home;
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Strategic Management and Online Selling
consumed via the world wide web, Strategic Management and Online Selling also covers immaterial products and online news information or home;
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Strategical Product Development
A method for considering strategic objectives into product requirements has been created to provide alignment between customers and company;
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