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Customer Service Intelligence

Customer Service Intelligence uses a wide range of management and educational theories to provide different approaches that can be;

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Customer Service Intelligence

Customer Service Intelligence uses a wide range of management and educational theories to provide different approaches that can be;

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Improve Customer Satisfaction in a Structural Way

Business excellence is all about enabling the organization to give the customer what he wants when he wants it, everywhere, every time, but;

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Customer Service Management in Africa

Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;

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Best Practices in Customer Service

Why should my employees and I care about delivering great service? How can I learn more about customer needs and desires? How do other;

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Customer Service Delivery

Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about;

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SAP C4HANA An Introduction

Dive into the new SAP C/4HANA suite. Understand how SAP C/4HANA handles marketing, commerce, sales, service, and customer data processes;

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Beyond Good, Beyond Great, To Legendary Customer Service

A customer service fanatic reveals what his successful battle with cancer taught him about YOUR customer service and how you can become a;

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Managing Customer Service Pocketbook

For leaders of customer service teams, The Managing Customer Service Pocketbook draws on some startling statistics to highlight the benefit;

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Emotional Intelligence And Marketing

customer experience and to co-create value for key stakeholders in the digitalised and service-dominant logic era. Whilst many competing emotional;

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Customer Service Activity Book 50 Activities for Inspiring Exceptional Service

From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will;

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Delivering Legendary Customer Service

Delivering Legendary Customer Service is your guide to the communications, transaction and leadership skills for creating the same great;

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Incredible Customer Service

This book is based on David Freemantle's experience over recent years helping many organizations improve customer service.Fourteen;

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Customer Service Skills for Success

Customer Service, 4/e by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for;

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Quality Customer Service Rekindling the Art of Service to Customers

Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens;

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National Security Letters

, directing the recipients to turn over certain customer records and similar information. This book and its corresponding volume present an overview;

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The Customer Communication Formula

In Charlotte Purvis' The Customer Service Formula, learn the formula she developed in response to a client request used in customer;

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Artificial Intelligence for Customer Relationship Management

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer;

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Artificial Intelligence for Customer Relationship Management

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer;

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Monitoring, Measuring And Managing Customer Service

Improving customer service isn't a matter of finding better customer service reps. As Dr. Gary Goodman states, We can all provide superior;

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Customer Service: Pearson New International Edition

of the customer service industry, (2) a working knowledge of current trends and the ability to interpret those trends, and (3) the fundamental;

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Managing Customer Service

Excellent customer service is now considered an indispensable part of any successful company, yet what this means for the customer service;

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Extra Mile: 500 Customer Service Tips for Success

The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and to keep;

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Customer Service Essentials

Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;

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Customer Service Essentials

Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;

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The 4 Dimensions of Total Customer Service

This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;

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The 4 Dimensions of Total Customer Service

This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;

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