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The Customer Service Revolution

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The Customer Service Revolution

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Customer Service

Customer Service: The Kingpin of Business Success in Africa is a must read as it communicates how the power of customer service can;

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The Dynamics of Service

brief episode. She examines the cumulative impact of this quiet revolution upon customers, providers, and the enterprises that provide service;

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The Customer Service Revolution

machines instead of valued teammates. This has to change. The Customer Service Revolution is packed full of innovating and inspiring stories, and;

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Customer Service Management in Africa

is Changing! The message of 34 authors featured in Customer Service Management in Africa: A Strategic and Operational Perspective is clear;

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Amazement Revolution

What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus;

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Best Practices in Customer Service

companies deliver superior service? How do I build long-term relationships with customers? The litany of customer service questions goes on and on;

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Managing Customer Service Pocketbook

For leaders of customer service teams, The Managing Customer Service Pocketbook draws on some startling statistics to highlight the benefit;

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Customer Service Delivery

customer service. With contributions from some of the best-known industrial and organizational psychology experts in customer service, this book;

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Customer Service Activity Book 50 Activities for Inspiring Exceptional Service

find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program;

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Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution

A well-planned marketing orientation strategy that keeps customers informed is the first step to building a long-term relationship with;

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Delivering Legendary Customer Service

Delivering Legendary Customer Service is your guide to the communications, transaction and leadership skills for creating the same great;

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The Customer Revolution in Healthcare

, compassion, and affordability. In The Customer Revolution in Healthcare, top healthcare consultant and strategist David W. Johnson explains how;

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Quality Customer Service Rekindling the Art of Service to Customers

Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens;

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The Customer Communication Formula

In Charlotte Purvis' The Customer Service Formula, learn the formula she developed in response to a client request used in customer;

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Customer Service: Pearson New International Edition

of the customer service industry, (2) a working knowledge of current trends and the ability to interpret those trends, and (3) the fundamental;

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The Kindness Revolution

-- Horrell explains in The Kindness Revolution that providing exceptional, compassionate customer service can only happen when you build a deep and;

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The 4 Dimensions of Total Customer Service

This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;

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The 4 Dimensions of Total Customer Service

This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;

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Managing Customer Service

Excellent customer service is now considered an indispensable part of any successful company, yet what this means for the customer service;

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Customer Service Skills for Success

Customer Service, 4/e by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for;

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Incredible Customer Service

key tests of incredible customer service are identified. The critical aspect of developing an effective approach to managing for customer;

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Extra Mile: 500 Customer Service Tips for Success

The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and to keep;

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Customer Service Essentials

beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and;

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Customer Service Essentials

beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and;

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The Ten Commandments of Customer Service

even the title of chapter 3) This book is the start of the Customer Service Revolution and you can be part of it. It starts with page one and;

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