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Managing Service Companies

Service companies now account for a very large portion of the world's economic activity, and finding a formula for managing them;

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Values-based Service for Sustainable Business

The role of values in developing and managing service companies has been under researched in the existing literature - until now. This book;

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Values-Based Service For Sustainable Business

The role of values in developing and managing service companies has been under researched in the existing literature - until now. This book;

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Managing Industrial Services

challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into;

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Marketing Aesthetics

By offering a strategy for managing a company's total aesthetic output and with chapters on consumer brands, service-based companies, and;

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Monitoring, Measuring And Managing Customer Service

-winning levels of service at Xerox, Polaroid, DuPont, and other top companies, Goodman shows managers how to train their reps to replicate a well;

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Excellence in Managing Worldwide Customer Relationships

. Excellence in Managing Worldwide Customer Relationships identifies the risks companies face when expanding their business model in both domestic and;

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Mastering Professional Services

Companies worldwide continue to seek new growth opportunities by establishing professional services to complement their current company;

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Strategic Management of Professional Service Firms: Theory and Practice

of service companies.;

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Strategic Management of Professional Service Firms: Theory and Practice

of service companies.;

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Service Strategy

, distilled from over twelve years work with over 100 companies. The second edition is thoroughly revised, adding even more practical advice;

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Service Management And Marketing

A service can be defined as any activity or benefit that one party can offer to another, which is es;...

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Managing the Global Supply Chain

As globalisation and internationalisation efforts intensify, companies are faced with even greater challenges to manage the supply chain;

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The World Hates a Salesman

Growth in the service industry is driven by performance. The dynamics that make up that process are what make some companies more;

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Managing a Child Care Service

Managing a Child Care Service is een boek van Community Child Care Co-operative Ltd (NSW);...

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Innovation Management

performance in service and manufacturing companies.;

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ISE Service Management

The ninth edition continues to acknowledge and emphasize the essential uniqueness of service managem;...

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Effectively Managing and Leading Human Service Organizations

A highly practical book for courses on human service/social work administration which takes students;...

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Managing a Quality Service

Written by well-known social care expert Linda Nazarko, Managing a Quality Service covers the knowle;...

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Service Management

Service Management 8e editie is een boek van McGraw-Hill uitgegeven bij Mcgraw-Hill Education - Euro;...

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Superior Customer Value In The New Economy

Great companies consistently meet and exceed customer desires. Superior Customer Value in the New Economy: Concepts and Cases, Second;

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Winning at Service

This book reveals the Secrets to Service Success by analyzing four service companies that grew from small beginnings to the leaders;

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Performance Contracting

pragmatic realities from financing to measurement and verification, and includes up-to-date how-to's for both end users and energy service companies;

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Managing Customer Service Pocketbook

For leaders of customer service teams, The Managing Customer Service Pocketbook draws on some startl;...

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Services Marketing

Advanced economies of the world are dominated by services, even manufacturing companies recognize that service provides sustainable;

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Services Marketing

Advanced economies of the world are dominated by services, even manufacturing companies recognize that service provides sustainable;

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Market Leadership Strategies for Service Companies

in order to be profitable in today's world. They warn against copying the strategies of product-oriented companies and explain how companies can;

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