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Best practice - Foundations of ITIL 2011 2011

This book and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has;

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Official Introduction to the ITIL Service Lifecycle Book

An official introduction to the newly adopted structure, this guide explains the basic concept of IT service management and the place;

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Best practice - IT service management based on ITIL 2011 edition

the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts;

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ITIL Intermediate Certification Companion Study Guide

, governance, organization, implementation, and technology considerations, plus guidance toward common challenges and risks. ITIL is the most widely;

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Foundations of IT service management

to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key;

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Passing your ITIL V3 Managing Across the Lifecycle Exam

Aligned to the latest ITIL guidance and the Managing Across the Lifecycle (MALC) syllabus, this study aid from the Official Publisher;

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Key Element Guide Suite

contained within the core ITIL Lifecycle publications. They discuss ITIL and its evolution and the need for the Service Lifecycle approach. The;

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Itil Intermediate Planning Protection &

knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles;

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Itil Service Offerings Agreements Course

processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities;

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ITIL V3 Foundation Handbook

handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on;

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Passing Your ITIL Foundation Exam

This publication is endorsed by APM Group, the official ITIL Accreditor, and contains full details of the Official ITIL Qualifications;

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Passing Your ITIL Foundation Exam

This publication is endorsed by APM Group, the official ITIL Accreditor, and contains full details of the Official ITIL Qualifications;

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ITIL For Dummies

users. * Understanding how ITIL can help you * Getting to grips with ITIL processes and the service lifecycle * Implementing ITIL into your day;

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Foundations of IT Service Management Based on ITIL

guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the briefcases;

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ITIL Lifecycle Approach Based on ITIL V3 Suite - 5 Management Guides

A reference list of used sources is provided, as well as the official ITIL Glossary and a list with acronyms;

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ITIL service lifecycle publication suite

This pack contains one copy each of five German translations: ITIL service design (ISBN 9780113313884); ITIL service operation (ISBN;

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ITIL and the Software Lifecycle

enterprise. Industry Best Practice guidance, such as ITIL and ISO20000, describes most processes, although certain aspects could be given greater;

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Itil Intermediate Service Transition Cou

, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service;

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Itil Intermediate Service Design Coursew

is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service;

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Itil Intermediate Service Operation Cour

qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT;

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Itil Intermediate Service Strategy Cours

, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service;

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Service Transition Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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ITIL Service Transition 2011

The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed;

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Service Operation Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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Service Strategy Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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