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Itil Service Offerings Agreements Course
ITIL Service Offerings Agreements 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the;
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Service Offerings and Agreements
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students;
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Service Agreements
This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one;
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Cloud Service Level Agreements for Business Professionals
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Itil Intermediate Service Design Coursew
ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but;
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Itil Intermediate Service Operation Cour
ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operation. This is a free-standing;
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Itil Intermediate Service Strategy Cours
ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy. This is a free-standing qualification;
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Intermediate Continual Service Improveme
ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a;
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Itil Foundations Courseware
ITIL Foundation 3 daysThe purpose of the course is to ensure that students gain an understanding of the IT Processes than manage IT;
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Itil Intermediate Service Transition Cou
ITIL Intermediate Service Transition 3 daysThis leads to the ITIL Certificate Service Transition. This is a free-standing qualification;
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Itil Intermediate Operational Support &
ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis;
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Itil Practitioner Courseware
ITIL® Practitioner 2 days This new (2016) ITIL Practitioner qualification takes an entirely new approach to service management education;
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Itil Intermediate Planning Protection &
ITIL Intermediate Planning, Protection and Optimization 4 daysThe four courses in Service Capability is aimed at students who need deep;
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The Manager's Bridge Certificate In It Service Management
The Manager's Bridge Certificate is intended for those who have an ITIL(R) Manager's Certificate in IT Service Management and wish to;
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ITIL Foundation Exam Study Guide
Everything you need to prepare for the ITIL exam Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam;
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Itil(r) Intermediate Release, Control and Validation Courseware
ITIL(R) Intermediate Release, Control and Validation - 4 daysThe four courses in Service Capability is aimed at students who need deep;
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ITIL service lifecycle publication suite
This pack contains one copy each of five German translations: ITIL service design (ISBN 9780113313884); ITIL service operation (ISBN;
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Passing your ITIL V3 Managing Across the Lifecycle Exam
Aligned to the latest ITIL guidance and the Managing Across the Lifecycle (MALC) syllabus, this study aid from the Official Publisher;
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IT-Service Management
Dieses Buch beschaftigt sich mit IT-Service Management basierend auf Information Technology Infrastructure Library Version 2 (ITIL V2) und;
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Building an ITIL Based Service Management Department
ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how;
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De kleine ITIL 2011
ITIL in praktisch formaat en binnen handbereik In De kleine ITIL versie 2011 worden de vijf kernboeken van ITIL© kort en krachtig;
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Foundations of IT Service Management Based on ITIL
Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL v3 has become the industry classic;
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Measuring Itil
Working with ITIL? Building an IT Service Management program? Learn how to define and build an IT Service Management Metrics Program with;
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Become ITIL (R) 4 Foundation Certified in 7 Days
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL;
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ITIL4 A POCKET GUIDE
The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many;
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ITIL Service Operation 2011
The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both;
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