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ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operation. This is a free-standing;
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ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis;
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Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide;
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ITIL Intermediate Service Transition 3 daysThis leads to the ITIL Certificate Service Transition. This is a free-standing qualification;
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ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but;
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ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy. This is a free-standing qualification;
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ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a;
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This pack contains one copy each of five German translations: ITIL service design (ISBN 9780113313884); ITIL service operation (ISBN;
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The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both;
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This guide, Release, Control and Validation ITIL V3 Intermediate Capability Handbook , provides a quick reference to the processes covered;
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knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles;
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ITIL Foundation 3 daysThe purpose of the course is to ensure that students gain an understanding of the IT Processes than manage IT;
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ITIL in praktisch formaat en binnen handbereik In De kleine ITIL versie 2011 worden de vijf kernboeken van ITIL© kort en krachtig;
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handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on;
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This guide, Operational Support and Analysis ITIL V3 Intermediate Capability Handbook , provides a quick reference to the processes;
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-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and;
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management day-to-day operations. This title covers the following:PART 1: THE ITIL SERVICE LIFECYCLE Lifecycle phase: Service;
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Everything you need to prepare for the ITIL exam Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam;
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The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;
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ITIL in praktisch formaat en binnen handbereik In De kleine ITIL versie 2011 worden de vijf kernboeken van ITIL© kort en krachtig;
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knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles;
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Transition * Lifecycle phase: Service Operation * Lifecycle phase: Continual Service Improvement New, compared with the previous edition on ITIL V3;
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This book and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has;
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ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service;
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any online entitlements included with the product. ITIL (R) Foundation All-in-One Exam Guide This comprehensive self-study guide offers;
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