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ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy. This is a free-standing qualification;
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Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide;
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ITIL Intermediate Service Transition 3 daysThis leads to the ITIL Certificate Service Transition. This is a free-standing qualification;
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ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but;
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ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operation. This is a free-standing;
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ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a;
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9780113314034); ITIL service strategy (ISBN 9780113313853); ITIL service transition (ISBN 9780113314010); ITIL continual service improvement (ISBN;
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Best practice - Service Strategy op basis van ITIL V3;
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ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis;
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ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders;
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This guide, Release, Control and Validation ITIL V3 Intermediate Capability Handbook , provides a quick reference to the processes covered;
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ITIL Intermediate Planning, Protection and Optimization 4 daysThe four courses in Service Capability is aimed at students who need deep;
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This guide, Operational Support and Analysis ITIL V3 Intermediate Capability Handbook , provides a quick reference to the processes;
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ITIL Foundation 3 daysThe purpose of the course is to ensure that students gain an understanding of the IT Processes than manage IT;
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The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed;
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covering the ITIL Lifecycle is fully covered. The new and re-written processes in ITIL 2011 Edition for strategy management and business;
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, are the processes for Strategy Management and Business Relationship Management. Also the other new and revised concepts of ITIL are covered;
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. In deze ITIL-versie 2011 zijn de nieuwe kernboeken gebaseerd op de vijf stadia van de servicelevenscyclus van ITIL: * Service Strategy * Service Design;
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handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on;
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Note: This book is available in several languages: Dutch, English, French, Spanish.Foundations of ITIL and its predecessors;
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ITIL(R) Intermediate Release, Control and Validation - 4 daysThe four courses in Service Capability is aimed at students who need deep;
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services. * Offers an introduction to IT service management and ITIL V3 service strategy * Highlights the topics of service design and development;
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. In deze ITIL-versie 2011 zijn de nieuwe kernboeken gebaseerd op de vijf stadia van de servicelevenscyclus van ITIL: * Service Strategy * Service Design;
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The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;
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. Covers all exam topics, including: * ITIL fundamentals * The service lifecycle * Service strategy * Service design * Service transition;
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