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Best practice - IT service management based on ITIL 2011 edition

as they implement best practices within their organizations. This revised edition is based on ITIL 2011 Edition. It is written in the same;

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Best practice - Foundations of ITIL 2011 2011

relationship management are included, as well as the other new and improved concepts in ITIL 2011 Edition . This means that it is easy for all readers;

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Best practice - ITIL 2011 edition

IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011;

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ITIL Service Operation 2011

The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both;

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ITIL Continual Service Improvement 2011

ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management;

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Itil Service Design

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For;

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Release and Control for Service Management, Based on ITIL

Management, Release Management and Configuration Management. The guidance provided in this book is based on ITIL, the Best Practice Library in IT;

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It Service Management

as a test preparation guide to the Foundation Certificate exam on IT service management. Based on the latest edition of the ITIL books on;

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ITIL Service Strategy 2011

ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders;

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Continual Service Improvement

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM;

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ITIL Foundation Exam Study Guide

is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam;

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It Service Management

ITIL(R) and IT Service Management have been practised successfully around the world for more than 20 years. ITIL(R) is a framework for IT;

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The Manager's Bridge Certificate In It Service Management

around the world for more than 20 years; - ITIL(R) is a framework for IT service management and provides best management practice to meet ISO 20k.;

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Foundations of IT Service Management Based on ITIL

new edition of Foundations of IT Service Management based on ITIL V3 has split out all the processes and describes them in detail. This means;

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Best practice - Passing the ITIL® Foundation Exam

specifies the terms and definitions required.The content of this book is based on the ITIL® 2011 Edition core guidance and APMG's ITIL;

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De kleine ITIL 2011

die meteen toepasbaar is in de dagelijkse praktijk van de IT-serviceorganisatie. In deze nieuwe uitgave is de officiële editie van ITIL uit 2011;

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Building an ITIL Based Service Management Department

ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how;

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ITIL V3 Service Operation

Dit boek is in het Duits geschreven.This publication provides updated best-practice advise on all aspects of managing the day;

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Best practice - Service Strategy op basis van ITIL V3

Best practice - Service Strategy op basis van ITIL V3;

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Best practice - Continual service improvement op basis van ITIL V3

Best practice - Continual service improvement op basis van ITIL V3;

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Implementing Metrics for IT Service Management

A companion volume to "Metrics for IT Service Management," this book provides a measurement framework that is based on a continuous;

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Passing your ITIL V3 Foundation Exam

publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle;

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Itil Practitioner Courseware

and training. It focuses on the HOW to make service management happen rather than the detail of WHAT service management processes do. The;

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De kleine ITIL 2011

die meteen toepasbaar is in de dagelijkse praktijk van de IT-serviceorganisatie. In deze nieuwe uitgave is de officiële editie van ITIL uit 2011;

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Service Transition

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service;

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ITIL4 A POCKET GUIDE

bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices;

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Service Transition Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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