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ITIL service lifecycle publication suite

This pack contains one copy each of five German translations: ITIL service design (ISBN 9780113313884); ITIL service operation (ISBN;

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ITIL Service Operation 2011

The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both;

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De kleine ITIL 2011

ITIL in praktisch formaat en binnen handbereik In De kleine ITIL versie 2011 worden de vijf kernboeken van ITIL© kort en krachtig;

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Best practice - Foundations of ITIL 2011 2011

/>This version has now been upgraded to reflect ITIL 2011 Edition. Written in the same concise way and covering all the facts, readers;

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De kleine ITIL 2011

ITIL in praktisch formaat en binnen handbereik In De kleine ITIL versie 2011 worden de vijf kernboeken van ITIL© kort en krachtig;

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ITIL V3 Foundation Handbook

Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their;

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Itil Intermediate Service Operation Cour

ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operation. This is a free-standing;

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ITIL Foundation Exam Study Guide

Everything you need to prepare for the ITIL exam Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam;

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Best practice - IT service management based on ITIL 2011 edition

as they implement best practices within their organizations. This revised edition is based on ITIL 2011 Edition. It is written in the same;

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Itil Service Operation / Druk Boek

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ITIL Service Strategy 2011

ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders;

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Best practice - ITIL 2011 edition

IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011;

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ITIL Service Design 2011

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. In order to meet current and future;

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ITIL Service Transition 2011

. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.;

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Itil Foundations Courseware

ITIL Foundation 3 daysThe purpose of the course is to ensure that students gain an understanding of the IT Processes than manage IT;

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ITIL Continual Service Improvement 2011

ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management;

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ITIL V3 Service Operation

-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and;

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Foundations of IT service management

management day-to-day operations. This title covers the following:PART 1: THE ITIL SERVICE LIFECYCLE Lifecycle phase: Service;

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Itil Intermediate Operational Support &

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis;

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Passing your ITIL V3 Foundation Exam

Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for;

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Service Operation Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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Service Operation

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service;

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ITIL Foundation All-in-One Exam Guide

any online entitlements included with the product. ITIL (R) Foundation All-in-One Exam Guide This comprehensive self-study guide offers;

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ITIL Intermediate Certification Companion Study Guide

Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide;

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Foundations of IT Service Management Based on ITIL

Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL v3 has become the industry classic;

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Key Element Guide Suite

Written by the original authoring team for the ITIL 2011 manuals, these Key Element Guides provides a handy reference to the content;

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Foundations of IT Service Management with ITIL 2011

of IT Service Management with ITIL® 2011'' provides a reader with the introduction to this approach to IT services without the expense of a;

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