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ITIL service lifecycle publication suite

This pack contains one copy each of five German translations: ITIL service design (ISBN 9780113313884); ITIL service operation (ISBN;

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De kleine ITIL 2011

. In deze ITIL-versie 2011 zijn de nieuwe kernboeken gebaseerd op de vijf stadia van de servicelevenscyclus van ITIL: * Service Strategy * Service Design;

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ITIL Service Design 2011

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. In order to meet current and future;

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Best practice - Foundations of ITIL 2011 2011

/>This version has now been upgraded to reflect ITIL 2011 Edition. Written in the same concise way and covering all the facts, readers;

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De kleine ITIL 2011

. In deze ITIL-versie 2011 zijn de nieuwe kernboeken gebaseerd op de vijf stadia van de servicelevenscyclus van ITIL: * Service Strategy * Service Design;

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ITIL V3 Foundation Handbook

Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their;

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ITIL Foundation Exam Study Guide

Everything you need to prepare for the ITIL exam Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam;

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Best practice - IT service management based on ITIL 2011 edition

as they implement best practices within their organizations. This revised edition is based on ITIL 2011 Edition. It is written in the same;

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Itil Intermediate Service Design Coursew

ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but;

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ITIL Service Operation 2011

The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both;

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Key element guide ITIL service design

The Service Design Key Element Guide provides a handy reference to the content contained within the core ITIL Service Design guidance and;

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ITIL Service Strategy 2011

ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders;

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Best practice - ITIL 2011 edition

IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011;

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ITIL service design

The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This;

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ITIL Service Transition 2011

The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed;

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Itil Foundations Courseware

services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as;

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ITIL Continual Service Improvement 2011

ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management;

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ITIL For Dummies

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down;

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Itil Service Design

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For;

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Passing your ITIL V3 Foundation Exam

Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for;

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De kleine ITIL V3

services lifecycle management. ITIL v3 bestaat uit vijf boeken: Service Strategies, Service Design, Service Transition, Service Operations;

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Foundations of IT service management

Note: This book is available in several languages: Dutch, English, French, Spanish.Foundations of ITIL and its predecessors;

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Secrets of Service Level Management

An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical;

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Key Element Guide Suite

Written by the original authoring team for the ITIL 2011 manuals, these Key Element Guides provides a handy reference to the content;

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ITIL Intermediate Certification Companion Study Guide

Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide;

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ITIL Foundation All-in-One Exam Guide

. Covers all exam topics, including: * ITIL fundamentals * The service lifecycle * Service strategy * Service design * Service transition;

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Service Design

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM;

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