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ITIL For Dummies

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down;

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ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

ITIL(R) Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam;

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Best practice - ITIL 2011 edition

Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for;

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Reinventing ITIL (R) in the Age of DevOps

roles to this structure Re-engineer ITIL for DevOps projects Implement major processes such as incident management, configuration management;

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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

ITIL(R) 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and;

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Become ITIL (R) 4 Foundation Certified in 7 Days

Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL;

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ITIL Foundation Exam Study Guide

Everything you need to prepare for the ITIL exam Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam;

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ITIL4 A POCKET GUIDE

terms of 15 of the 34 ITIL practices understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation;

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ITIL Service Operation 2011

The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both;

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Itil Intermediate Operational Support &

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis;

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ITIL service lifecycle publication suite

This pack contains one copy each of five German translations: ITIL service design (ISBN 9780113313884); ITIL service operation (ISBN;

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Best practice - Passing the ITIL® Foundation Exam

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and;

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Courseware - ITIL® 4 Managing Professional Courseware

ITIL(R) 4 Managing Professional CoursewareITIL 4 Managing Professional (ITIL MP) consists of four modules and is the next level of ITIL 4;

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Foundations of IT Service Management with ITIL 2011

for your ITIL® Foundation certification exam. Chapter review questions, modeled after the real exam questions, reinforce your learning for;

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Best practice - IT service management based on ITIL 2011 edition

, are the processes for Strategy Management and Business Relationship Management. Also the other new and revised concepts of ITIL are covered;

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ITIL Service Transition 2011

The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed;

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The Manager's Bridge Certificate In It Service Management

The Manager's Bridge Certificate is intended for those who have an ITIL(R) Manager's Certificate in IT Service Management and wish to;

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IT-Service Management

Dieses Buch beschaftigt sich mit IT-Service Management basierend auf Information Technology Infrastructure Library Version 2 (ITIL V2) und;

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Itil Capacity Management

includesMaking the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management;

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Itil for Beginners

your skill set and increase your contributions to your organization this book is for you. If you are preparing for the ITIL® Foundation;

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ITIL Intermediate Certification Companion Study Guide

Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide;

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Release and Control for Service Management, Based on ITIL

Practitioner Release and Control for IT Service Management, based on ITIL(r) - A PRACTITIONER GUIDE is the first publication of a new;

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ITIL Small-scale Implementation

Provides guidance to smaller organisations who wish to implement the ITIL guidance or who are already using it ands wish to improve their;

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ITIL Service Strategy 2011

ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders;

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Release, Control And Validation Itil V3 Intermediate Capability Handbook

by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability;

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Operational Support And Analysis Itil V3 Intermediate Capability Handbook

covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability;

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Passing Your ITIL Foundation Exam

candidate to pass the ITIL Foundation Exam. It is a suitable study tool for the Version 2 to Version 3 bridging exam.;

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