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Itil Capacity Management

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL (R) capacity management processes, IT;

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Capacity Management - a Practitioner Guide

Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application;

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Building an ITIL Based Service Management Department

ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how;

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Measuring Itil

Working with ITIL? Building an IT Service Management program? Learn how to define and build an IT Service Management Metrics Program with;

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IT-Service Management

Dieses Buch beschaftigt sich mit IT-Service Management basierend auf Information Technology Infrastructure Library Version 2 (ITIL V2) und;

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Reinventing ITIL (R) in the Age of DevOps

management framework. Along the way you will see that ITIL is a mature service management framework and years of maturity will be lost if it's made;

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Operational Support And Analysis Itil V3 Intermediate Capability Handbook

This guide, Operational Support and Analysis ITIL V3 Intermediate Capability Handbook , provides a quick reference to the processes;

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Release and Control for Service Management, Based on ITIL

Practitioner Release and Control for IT Service Management, based on ITIL(r) - A PRACTITIONER GUIDE is the first publication of a new;

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ITIL4 A POCKET GUIDE

implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management;

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The Manager's Bridge Certificate In It Service Management

The Manager's Bridge Certificate is intended for those who have an ITIL(R) Manager's Certificate in IT Service Management and wish to;

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Best practice - ITIL 2011 edition

IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011;

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Best practice - IT service management based on ITIL 2011 edition

, are the processes for Strategy Management and Business Relationship Management. Also the other new and revised concepts of ITIL are covered;

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Nutzenpotentiale im Configuration-Management nach ITIL

Das Ziel der Arbeit Von moglichen und realisierten Nutzenpotentialen im Configuration-Management nach ITIL am Beispiel des Spitzeninstituts;

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ITIL Practitioner Guidance

Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice;

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Release, Control And Validation Itil V3 Intermediate Capability Handbook

This guide, Release, Control and Validation ITIL V3 Intermediate Capability Handbook , provides a quick reference to the processes covered;

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Itil Practitioner Courseware

ITIL® Practitioner 2 days This new (2016) ITIL Practitioner qualification takes an entirely new approach to service management education;

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ITIL Foundation Exam Study Guide

is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam;

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Passing your ITIL V3 Foundation Exam

publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle;

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It Service Management

ITIL(R) and IT Service Management have been practised successfully around the world for more than 20 years. ITIL(R) is a framework for IT;

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ITIL Service Operation 2011

The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both;

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Official Introduction to the ITIL Service Lifecycle Book

An official introduction to the newly adopted structure, this guide explains the basic concept of IT service management and the place;

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Best practice - Foundations of ITIL 2011 2011

covering the ITIL Lifecycle is fully covered. The new and re-written processes in ITIL 2011 Edition for strategy management and business;

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Courseware - ITIL® 4 Foundation Courseware - Nederlands

Nederlands. Deze cursus is ontwikkeld om uw ITIL® 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management;

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ITIL Small-scale Implementation

IT Service Management. This publication discusses the significance of size, the characteristics of small organistations and how to scale ITIL;

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Implementing ITIL Configuration Management

Practical, Real-World ITIL Configuration Management—From Start to Finish The IT Infrastructure Library® (ITIL) places;

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