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Official Introduction to the ITIL Service Lifecycle Book

An official introduction to the newly adopted structure, this guide explains the basic concept of IT service management and the place;

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Best practice - IT service management based on ITIL 2011 edition

Edition. It is endorsed by AXELOS, the official ITIL Accreditor. The ITIL Lifecycle is fully covered. In addition there is much attention to the;

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Passing Your ITIL Foundation Exam

This publication is endorsed by APM Group, the official ITIL Accreditor, and contains full details of the Official ITIL Qualifications;

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Passing Your ITIL Foundation Exam

This publication is endorsed by APM Group, the official ITIL Accreditor, and contains full details of the Official ITIL Qualifications;

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ITIL For Dummies

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down;

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The Introduction to the ITIL Service Lifecycle Book

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Introduction to the ITIL V3 Service Lifecycle

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Passing your ITIL V3 Managing Across the Lifecycle Exam

Aligned to the latest ITIL guidance and the Managing Across the Lifecycle (MALC) syllabus, this study aid from the Official Publisher;

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Foundations of IT service management

to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key;

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Foundations of IT Service Management Based on ITIL

ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this;

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ITIL V3 Foundation Handbook

handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on;

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Best practice - Foundations of ITIL 2011 2011

/>This version has now been upgraded to reflect ITIL 2011 Edition. Written in the same concise way and covering all the facts, readers;

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ITIL Intermediate Certification Companion Study Guide

is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam;

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Passing your ITIL V3 Foundation Exam

Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for;

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ITIL Lifecycle Approach Based on ITIL V3 Suite - 5 Management Guides

A reference list of used sources is provided, as well as the official ITIL Glossary and a list with acronyms;

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Itil Service Offerings Agreements Course

. Each course includes a grouping of processes and roles within ITIL is intended to give participants a specific knowledge of the practice and;

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ITIL service lifecycle publication suite

This pack contains one copy each of five German translations: ITIL service design (ISBN 9780113313884); ITIL service operation (ISBN;

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Service Transition Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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Itil Intermediate Service Transition Cou

ITIL Intermediate Service Transition 3 daysThis leads to the ITIL Certificate Service Transition. This is a free-standing qualification;

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Itil Intermediate Service Design Coursew

ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but;

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Itil Intermediate Service Operation Cour

ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operation. This is a free-standing;

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Itil Intermediate Service Strategy Cours

ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy. This is a free-standing qualification;

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Service Operation Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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Service Strategy Based on ITIL V3

The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;

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Itil Intermediate Planning Protection &

certification. Each course includes a grouping of processes and roles within ITIL is intended to give participants a specific knowledge of the practice;

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Key Element Guide Suite

Written by the original authoring team for the ITIL 2011 manuals, these Key Element Guides provides a handy reference to the content;

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ITIL Foundation Exam Study Guide

services. * Offers an introduction to IT service management and ITIL V3 service strategy * Highlights the topics of service design and development;

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