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ITIL Practitioner Guidance

This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL;

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Release and Control for Service Management, Based on ITIL

Practitioner Release and Control for IT Service Management, based on ITIL(r) - A PRACTITIONER GUIDE is the first publication of a new;

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Itil Practitioner Courseware

ITIL® Practitioner 2 days This new (2016) ITIL Practitioner qualification takes an entirely new approach to service management education;

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ITIL Small-scale Implementation

Provides guidance to smaller organisations who wish to implement the ITIL guidance or who are already using it ands wish to improve their;

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ITIL(R) 4 Direct Plan and Improve (DPI)

Designed to help students pass the ITIL(R) 4 Direct, Plan and Improve module. It provides students with the information they need to;

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Key element guide ITIL service design

The Service Design Key Element Guide provides a handy reference to the content contained within the core ITIL Service Design guidance and;

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Passing your ITIL V3 Managing Across the Lifecycle Exam

Aligned to the latest ITIL guidance and the Managing Across the Lifecycle (MALC) syllabus, this study aid from the Official Publisher;

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ITIL Service Transition 2011

The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed;

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Best practice - Passing the ITIL® Foundation Exam

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and;

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ITIL Continual Service Improvement 2011

ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management;

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ITIL 4

Part of the Managing Professional series, this publication provides higher-level guidance, following ITIL 4 Foundation. It is ideal for IT;

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ITIL service design

The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This;

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ITIL For Dummies

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down;

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MOF a pocket guide

Information Technology Infrastructure Library (ITIL) are provided, and have been customized for Microsoft products and technologies. Information;

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Itil Service Design

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For;

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ITIL Service Design 2011

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. In order to meet current and future;

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Best practice - IT service management based on ITIL 2011 edition

current version of ITIL. This will be an invaluable day to day reference for all practitioners.' Claire Agutter, ITIL Training Zone;

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Itil Capacity Management

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL (R) capacity management processes, IT;

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ITIL Intermediate Certification Companion Study Guide

Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide;

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ITIL service strategy

strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with;

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ITIL service lifecycle publication suite

This pack contains one copy each of five German translations: ITIL service design (ISBN 9780113313884); ITIL service operation (ISBN;

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Six Sigma for It Management

aims to merge ITIL and Six Sigma into a single approach for continuous improvement of IT service organisations.;

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IT-Service Management

Dieses Buch beschaftigt sich mit IT-Service Management basierend auf Information Technology Infrastructure Library Version 2 (ITIL V2) und;

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ITIL Lite

ITIL Lite: A Road Map to Full or Partial ITIL Implementation" is aimed at encouraging organizations to adopt ITIL V3 by selecting and;

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ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

ITIL(R) Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam;

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Reinventing ITIL (R) and DevOps with Digital Transformation

technologies. The ITIL processes which were an integral part of the DevOps world have been merged with the DevOps framework, reflecting the current;

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Building an ITIL Based Service Management Department

ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how;

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