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How to Improve Customer Service & Increase Profits
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Rockstar Service. Rockstar Profits.
customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized;
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Great Customer Service on the Telephone
a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to secretary -- how;
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Cult Of Service Excellence
leaders with strong culture and behavioural norms or even rules that guide everyone how to function within the organization. They think that their;
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Successful Customer Service
your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your;
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Choose Your Customer
Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the;
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Satisfaction
paying attention to what customers really want. Now, the company has created the definitive book on how to boost profits by increasing customer;
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The Customer-Driven Organization
longer enough for today's organizations. It explains how to identify true customers-both internal and external. Readers will learn how to;
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The Customer-Driven Organization
for today's organizations. It explains how to identify true customers both internal and external.Readers will learn how to directly apply Kano;
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Customer Service Activity Book 50 Activities for Inspiring Exceptional Service
activities that: * Reinforce what good customer service is -- and is not * Demonstrate how to work together most constructively and efficiently;
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Customer Service and Social Media
how to use these to our best advantage to improve on customer service and the ultimate goal of achieving customer service excellence.Social;
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Eaches or Pieces Order Fulfillment, Design, and Operations Handbook
If your business uses warehouses to deal with the sales of goods, then you know that facility operations, shipping, and customer service;
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The Death of the Tip
Customer service approach to building business profits in twenty-one easy steps.;
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Five Golden Keys to Sharpen Your Website
Most business owners aren't using their website to its fullest potential!Begin to see your website as a powerful tool to tune;
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Managing Customer Service Pocketbook
For leaders of customer service teams, The Managing Customer Service Pocketbook draws on some startling statistics to highlight the benefit;
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The Wealthy Franchisee
-winning franchisee teaches entrepreneurs how to maximize not only profits but customer and employee relationships. You too can replicate the;
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Customer Rules
A former executive vice president at Walt Disney World outlines essential rules for winning and keeping customers while growing profits;
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Nanoelectronics
customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization. MARSHALL;
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Twenty Ways to Improve Customer Service
Are you interested in improving your customer service, especially the skills of frontline representatives? Are you interested in improving;
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Customer Service Delivery
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about;
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Service Mindset
If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie;
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Customer Service for Home Builders
Act as if you like your customer , says customer service expert Carol Smith. She shows builders and their management staffs how to make;
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Researching Customer Satisfaction and Loyalty
expanding area. It examines how to research customer satisfaction from both a client and a supplier perspective, and how to get the best results;
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Profit-Driven Customer Service
Customer service is not only an important function for every company, it can be a powerful tool to drive cash-flow, profits and growth.And;
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Incredible Customer Service
key tests of incredible customer service are identified. The critical aspect of developing an effective approach to managing for customer;
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Listen Up!
There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your;
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