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How to Improve Customer Service & Increase Profits
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Up! Your Service Great Ideas
Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers;
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Rockstar Service. Rockstar Profits.
customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized;
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Service Excellence in Organizations, Volume II
This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the;
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Service Excellence in Organizations, Volume I
This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the;
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Up! Your Service New Insights
innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your;
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Great Customer Service on the Telephone
a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to secretary -- how;
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Improving Customer Satisfaction, Loyalty, and Profit
book highlights the core competencies companies need to create both happy customers and the organizational know-how necessary to keep them;
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Measure What Matters To Customers
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the;
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Design and Management of Service Processes
numerous examples and a single, large-scale case study, you will learn how to determine customers' expectations for the service, how to develop;
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Taking Your Customer Care to the Next Level
Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their;
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Satisfaction
paying attention to what customers really want. Now, the company has created the definitive book on how to boost profits by increasing customer;
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How to Increase Your Tips Waiting Tables
Are you a waiter or waitress who wants to earn more money for what you do? In How to Increase Your Tips Waiting Tables, professional waiter;
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Ultimate Online Customer Service Guide
service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to;
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Successful Customer Service
your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your;
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More Loyal Customers
makes sense. This book gives you real-world examples, tips, tools and advice on how to get started. It's fast-reading but packed full;
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Five Golden Keys to Sharpen Your Website
Most business owners aren't using their website to its fullest potential!Begin to see your website as a powerful tool to tune;
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It'S All About Service
, and supervisors how to develop a managerial style that combines teamwork, trust, listening, forethought, and ethics to nurture a happy;
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The Wealthy Franchisee
-winning franchisee teaches entrepreneurs how to maximize not only profits but customer and employee relationships. You too can replicate the;
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Systemized Thinking Models for Entrepreneurs
Do you want to find out how you can model the thinking patterns of successful people and billionaire's like Warren Buffet, Barack Obama and;
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Systemized Thinking Models for Entrepreneurs
Do you want to find out how you can model the thinking patterns of successful people and billionaire's like Warren Buffet, Barack Obama and;
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Ultimate Guide to Facebook Advertising
specialists Keith Krance and Thomas Meloche, lift the curtain to the more than a billion potential customers on Facebook. You'll discover how to;
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Innovation Games
' true, hidden needs and desires. You'll learn what each game will accomplish, why it works, and how to play it with customers. Then;
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Customer Service in Business
try to keep their customers loyal to their products or services and the methods they employ to ensure this. The businesses rely heavily on;
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Creating Customers For Life
include how to: * Profitably attract more quality customers, * Ethically exploit your customers maximum financial potential, * Convert your;
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