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Customer Responsive Management

management areas including cultivating relationships with customers and capacity management.;

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Information, Organization And Management

Amidst the accelerating change of an increasingly competitive global market, Information, Organization and Management demonstrates how;

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Implementing SAP CRM

successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing;

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Implementing Sap® Crm

successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing;

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Market-Driven Management

Over 25,000 copies sold in the previous edition! Updated and revised, Market Driven Management tackles the strategic issues that will;

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Building A Responsive And Flexible Supply Chain

switching, and strategic flexibility. It also examines the use of management accounting systems to improve customer satisfaction in supply chains;

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Statistical Methods in Customer Relationship Management

Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies;

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Customer Contact Management

Customer contact management (CCM) is an evolutionary outgrowth of classical customer relationship management that is focused on B2C in the;

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Customer Care Center Professionell Managen

Customer Care Management - eine EinordnungErfolgskritische Handlungsfelder in Customer Care CenternBest Practice in Deutschland;

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Customer-Centric Knowledge Management

Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects;

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Customer Service Management in Africa

Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;

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Customer Knowledge Management

Customer Knowledge Management is een boek van Ahmad Bozjeloye;

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Customer Value Management

Customer Value Management is een boek van Martin Stanger;

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De essentie van customer relationship management

De essentie van customer relationship management;

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Influences of Information Technology on Supply Chain Performance

Seminar paper from the year 2012 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, Otto Beisheim;

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Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is een boek van Samit Chakravorti;

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Customer Centric Business Models, two steps beyond Customer Relation Management

buyer driven markets? What are the next two steps after Customer Relationship Management? Can the gap in the process chain between Customer;

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Voice Of The Customer

design, administration, and analysis...ethnographic research...process management and Lean Product Development...the deployment of customer value;

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Speaking Frankly About Customer Relationship Management

Is Customer Relationship Management (CRM) an obsolete concept? As technology and cultural changes continue to influence our customer;

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Kundenbindung durch Customer Relationship Management (CRM)

Kundenbindung Durch Customer Relationship Management (Crm) is een boek van Stephan Mayer;

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Logistics and Sup

Effective development and management of a supply chain network is an invaluable source of sustainable advantage in today's turbulent global;

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Internet Based Customer Value Management

Customer value management is a managerial approach in which customers are perceived as the company's asset, the value of which may be;

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Customer Relationship Management

Companies need a new approach - customer relationship management, or CRM - to take advantage of the Web's unique ability to capture and;

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The Power Of A Learning Culture

must acquire and maintain three strategic capabilities: the ability to quickly learn what the customers want; the ability to deliver responsive;

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Increasing Customer Loyalty via Mobile Customer Relationship Management

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Customer Management Excellence

philosophy was to research, recognise and reward organisations that were pushing the barriers of customer management to new limits. Written by the;

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Customer Engagement in Theory and Practice

Offering a pragmatic understanding of customer engagement as an object of effective marketing management, this book takes an integrative;

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