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, entitled Marketing, Technology and Customer Commitment in the New Economy. It include papers aimed to create awareness of the issues, trends, and;
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. This edition features a stronger emphasis on marketing thinking, planning and strategy, as well as new material on the Now Economy, millennials;
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. This edition features a stronger emphasis on marketing thinking, planning and strategy, as well as new material on the Now Economy, millennials;
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marketplace. The author examines many components of a market-driven strategy, including technology, customer service, customer relationships, pricing;
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marketplace. The author examines many components of a market-driven strategy, including technology, customer service, customer relationships, pricing;
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marketplace. The author examines many components of a market-driven strategy, including technology, customer service, customer relationships, pricing;
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set a new standard for knowing your customer. Scoring Points is one of the seminal marketing books of the last decade. A fascinating tale;
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set a new standard for knowing your customer. Scoring Points is one of the seminal marketing books of the last decade. A fascinating tale;
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of its future potential. Chapters in the book therefore focus on new economic models such as sharing economy and business structures such as;
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personal interaction in a powerful ongoing loop. Other titles in the New Economy Excellence series include: New Economy Edge: Strategies and;
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. arketing and the Economy. New coverage in every chapter of this edition shows how companies and consumers are dealing with marketing and todays;
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and the Economy. New coverage in every chapter of this edition shows how companies and consumers are dealing with marketing and todays;
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, delivering truly personalized customer experiences, and potentially creating new products and services. Smart Marketing With the Internet;
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business, beyond simply generating more leads and hoping for the best? In the subscription economy, marketing needs to adopt a new;
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advantage in the marketplace. The authors examine many components of a market-driven strategy, including technology, customer service, customer;
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implementing and using this new system, Customer Equity is the book companies and marketers must consult if they hope to acquire and retain the most;
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and programs to increase customer retention, reduce churn, and support customer advocacy. The book describes marketing practices that;
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Companies need a new approach - customer relationship management, or CRM - to take advantage of the Web's unique ability to capture and;
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and practice for over a decade, now exhaustively revised and updated to encompass today's new technology, The New Direct Marketing, Third;
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includes: * The development of the knowledge economy * Analysis of customer relationship management * Comprehensive discussion of electronic;
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includes: * The development of the knowledge economy * Analysis of customer relationship management * Comprehensive discussion of electronic;
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requires planning and innovation to make it work, implying organisational commitment and effective management, supported by appropriate technology;
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requires planning and innovation to make it work, implying organisational commitment and effective management, supported by appropriate technology;
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Zeithaml's Services Marketing introduces readers to the vital role that services play in the economy and its future. Services dominate the;
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. Areas include some of the most significant and fast growing sectors of the developed economy, such as: * Digital marketing * The experience;
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