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of KCRM (Key Customer Relationship Management) is the definitive guide to winning, managing your key customers and provides you with all you need;
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Successful Customer Relationship Management Programs and Technologies: Issues and Trends offers the latest research and developments for;
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, creating/delivering brand value, strategic customer management, sales and marketing relationships, global selling, and the change from;
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The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for;
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This is the fast track route to developing world customer relationships. It covers all the key techniques for successful customer;
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Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies;
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Management in Banking supports and develops the need to be able to manage key customer relationships. The text considers the nature of commercial;
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Customer Relationship Management (CRM) in the Indian banking system is fundamental to building a customer-centric organization. CRM systems;
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This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive;
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This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive;
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Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and;
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Is Customer Relationship Management (CRM) an obsolete concept? As technology and cultural changes continue to influence our customer;
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Relationship marketing and customer relationship management (CRM) can be jointly utilised to provide a clear roadmap to excellence;
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Relationship marketing and customer relationship management (CRM) can be jointly utilised to provide a clear roadmap to excellence;
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Customer relationship management refers to an approach for the management of the interaction of a company with current and potential;
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De essentie van customer relationship management;
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Customer Relationship Management (CRM) is een boek van Samit Chakravorti;
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Customer contact management (CCM) is an evolutionary outgrowth of classical customer relationship management that is focused on B2C in the;
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Companies need a new approach - customer relationship management, or CRM - to take advantage of the Web's unique ability to capture and;
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Customer Relationship Management presents a ground-breaking strategic framework for successful CRM policy. Built around Professor Payne's;
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Kundenbindung Durch Customer Relationship Management (Crm) is een boek van Stephan Mayer;
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Customer Relationship Management examines the entire scope of this subject including strategy, organisation, marketing and information;
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discusses the validity of Customer Relationship Management for luxury skin care brands in the selective cosmetics sector. Luxury skin care brands;
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fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).;
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Relationship Marketing: Management of Customer Relationships examines current debates to develop both a theoretical and conceptual approach;
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Relationship Marketing: Management of Customer Relationships examines current debates to develop both a theoretical and conceptual approach;
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Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its;
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