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Customer Insight Strategies

precisely how customer insights can be used to build a marketing mission with purpose. Customer Insight Strategies outlines the critical role;

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Customer Insight Strategies

precisely how customer insights can be used to build a marketing mission with purpose. Customer Insight Strategies outlines the critical role;

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Consumer Insight

programme. Written by leading experts on database marketing, customer service and Customer Relationship Marketing (CRM), Consumer Insight;

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Competitive Branding Strategies

dimensions on brand management strategies by analyzing best practices based on proven strategies. Readers will not only gain insight into;

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Competitive Branding Strategies

dimensions on brand management strategies by analyzing best practices based on proven strategies. Readers will not only gain insight into;

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More Than A Showroom

insight and understanding of the value added through customer service and expert salesperson knowledge. Retailers will learn how to implement;

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What to do with Unprofitable Customers? Customer Lifetime Value, Customer Metrics of Adverse Behavior, and Feasible Strategies for Managing Unprofitable Customers

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Marketing In Creative Industries

range of international examples. It combines a comprehensive and innovative perspective on customer value theory with practical marketing;

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B2B Customer Insight

For the first time in book form, B2B Customer Insight: The Proven Path to Growth, will reveal how customer insight surveys tailored to;

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B2B Customer Insight

For the first time in book form, B2B Customer Insight: The Proven Path to Growth, will reveal how customer insight surveys tailored to;

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Statistical Methods in Customer Relationship Management

Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies;

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DNA of effective Customer Strategies

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Services Marketing

to implement service strategies for competitive advantage across industries. Hence, frameworks for customer-focused management, and;

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At Your Service

At Your Service...Five-Star Customer Care for A Successful Dental Practice shares tips, strategies, and solutions for building a practice;

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Speaking Frankly About Customer Relationship Management

strategies, the terms and methods we use to define them are also changing. Is CRM still relevant as we address the need for customer engagement;

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Customer Service Delivery

Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about;

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Quality Customer Service Key Strategies for Organisational Performance

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Quality Customer Service Key Strategies for Organisational Performance

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Fast-Track Your Business

In Fast-Track Your Business, author Laura Patterson offers step-by-step guidance for acquiring customer insights, creating customer-centric;

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Customer Engagement Marketing

This book provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders. It;

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Profit Maximization Through Customer Relationship Marketing

customer relationship management strategies to effectively use customer loyalty the value and cultivation of customer satisfaction and;

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Profit Maximization Through Customer Relationship Marketing

customer relationship management strategies to effectively use customer loyalty the value and cultivation of customer satisfaction and;

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Customer Centricity

of Customer Service, Customer Experience and Customer Relationship Management (strategies) have been popular in recent years. However, these efforts;

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Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools;

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Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools;

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Customer in the Boardroom?

Is the Customer In Your Boardroom? The business strategies of most companies in India are marked by the supply-sided, tunnel vision of the;

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Redesigning a Service Experience

of this book shed some insight on what art centers increase customer service via marketing and improving overall customer satisfaction and value;

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