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Incredible Customer Service
key tests of incredible customer service are identified. The critical aspect of developing an effective approach to managing for customer;
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Extra Mile: 500 Customer Service Tips for Success
The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and to keep;
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Maximizing Customer Loyalty
, this time tailored specifically for frontline personnel. Maximizing Customer Loyalty combines 25 years of expert-led training in the fields;
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Customer Service Essentials
challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this;
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Customer Service Essentials
challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this;
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Our Great Customer Service in Our Great United States
customer service representative to do it for you. I feel that if I have a lot of stress in my life and I can deal with the craziness of our;
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Customer Equity
solution: a fully developed, highly practical new marketing system for measuring and managing customer value as a financial asset - a system;
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Customer for Life
A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back.;
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Customer Karma
in marketing, branding, and customer relationships to offer impactful customer-centered insights for business professionals of all levels. Arjun;
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Profitable Customer Engagement
The concept of customer engagement has evolved as a powerful tool for building a profitable approach to customer management. Profitable;
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Customer Success
many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for;
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Customer Life Time Value
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Customer Relationship Management in LIC
is helpful for the company to compete with its competitors without losing its customers to them. With the introduction of Information technology, LIC;
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Monitoring, Measuring And Managing Customer Service
identifies the core behaviors that make up excellent customer serviceas defined by the customerand provides managers with a set of proven tools for;
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Transform Customer Experience
strategy from planning to execution. Transform Customer Experience offers real-life insights into effective strategies for developing and;
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The Ultimate Customer Support Executive
the secrets of getting and keeping customers for life in this hyper-competitive world. By successfully merging people, processes and;
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1001 Ways to Keep Customers Coming Back
Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer LoyaltyImagine having the customer-service;
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Voice Of The Customer
. Quality expert Kai Yang explains how to utilize the statistical methods of Design for Six Sigma to identify key customer needs and assess the cost;
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Customer Centricity
insights to help you understand: Why customer centricity is the new model for success in today's data-driven environment. How the ideas of brand;
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How Creating Customer Value Makes You a Great Executive
Customer value is an overused and misunderstood term. Chris Ross said, There's a strong argument for changing the term 'marketing' and;
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Rockstar Service. Rockstar Profits.
RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life;
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S/Nvq Level 2 Customer Service
Full support for the latest NVQ/SVQ Level 2 Customer Service standards Written to match the latest specification, this is the only book;
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S/NVQ Level 2 Customer Service
Full support for the latest NVQ/SVQ Level 2 Customer Service standards Written to match the latest specification, this is the only book;
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Customer Service Skills for Success
Customer Service, 4/e by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for;
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Customer Service for Home Builders
Act as if you like your customer , says customer service expert Carol Smith. She shows builders and their management staffs how to make;
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Statistical Methods in Customer Relationship Management
guiding concept for profitable customer management. To understand and explore the functioning of CRM models, this book traces the management;
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