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Customer Experience Management im B2B-Dienstleistungsbereich

vorliegende Buch die theoretisch-konzeptionelle Ausarbeitung und Entwicklung eines Vorgehensmodells fur ein Customer Experience Management im;

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Dienstleistungscontrolling

wie z.B. Value Based Management, Performance Management von Intangible Assets, Qualitätscontrolling im Dienstleistungsbereich;

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B2B Customer Experience

B2B Customer Experience shows readers how to deliver the very best customer experience (often referred to as CX), within the business-to;

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B2B Digital Marketing Strategy

challenges associated with account targeting, data utilization, and digital campaign management. Intensely practical, B2B Digital Marketing;

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B2B Digital Marketing Strategy

challenges associated with account targeting, data utilization, and digital campaign management. Intensely practical, B2B Digital Marketing;

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Customer-Relationship-Management (CRM) im B2B-Sektor des industriellen Grosshandels

beschrankt sich auf den B2B-Sektor des industriellen Grosshandels. Dabei sollen vor allem die Vorteile von CRM im B2B-Sektor herausgearbeitet werden;

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Gesetz uber Statistiken im Dienstleistungsbereich (Dienstleistungsstatistikgesetz - DlStatG)

Text des Gesetz uber Statistiken im Dienstleistungsbereich (Dienstleistungsstatistikgesetz - DlStatG).";

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Delivering Fantastic Customer Experience

just B2C or B2B. They must become B2Me - more personal, more relevant. With customers having higher expectations and access to more information;

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Delivering Fantastic Customer Experience

B2B. They must become B2Me - more personal, more relevant. With customers having higher expectations and access to more information than ever;

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Customer Loyalty and Supply Chain Management

Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn't;

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Customer Loyalty and Supply Chain Management

Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn't;

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Customer Experience im Zeitalter des Kunden

Dieser Band widmet sich Themen zum Customer Experience Management und bietet anhand von Best-Practice-Beispielen unterschiedlichster;

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Leading the Customer Experience

experience both as a founding partner of one of the world's most influential customer management organizations, and his work with B2B and B2C;

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Leading the Customer Experience

experience both as a founding partner of one of the world's most influential customer management organizations, and his work with B2B and B2C;

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Business-To-Business Brand Management

reviews of relevant studies, original research reports, and in-depth implications for the following B2B brand management issues: Building a Strong;

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B2B Customer Insight

For the first time in book form, B2B Customer Insight: The Proven Path to Growth, will reveal how customer insight surveys tailored to;

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B2B Customer Insight

For the first time in book form, B2B Customer Insight: The Proven Path to Growth, will reveal how customer insight surveys tailored to;

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Management Control Systems und Behavioral Branding im Dienstleistungsbereich

Anhand der drei Dienstleistungsmarken iDTGV(r), TGV Lyria(r) und Thalys(r), die allesamt im schienengebundenen Transportsektor tatig sind;

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Customer-Supplier Relationships in B2B

This book explores customer-supplier relationships in B2B markets focusing on interaction between parties. Drawing on three fields;

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Customer Supplier Relationships in B2B

This book explores customer-supplier relationships in B2B markets focusing on interaction between parties. Drawing on three fields;

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Innovative B2B Marketing

Innovative B2B Marketing is a clear, practical guide that demystifies modern aspects of B2B marketing, including marketing models;

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Die Anwendung der Fehlermoeglichkeits- und Einfluss-Analyse (FMEA) im Dienstleistungsbereich

Entwicklungsprozesse und fur die Produktplanung entwickelte Instrument der FMEA auch im Dienstleistungsbereich anwendbar ist. Dabei wird eine allgemeine;

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Customer Success

new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus;

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Deep Knowledge of B2B Relationships Within and Across Borders

management consulting firms). The common thread of the five papers in this volume is that making sense and achieving deep knowledge of three-plus B2B;

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Einde inhoud

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