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A customer who complains is saying, "If only you will correct the situation, I will continue doing business with you." Seeing our;
Vergelijkbare producten zoals Triple Customer Complaints
A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and improved second;
Vergelijkbare producten zoals Complaint Is A Gift
Resolving customer water quality complaints is one of the most important aspects of maintaining a successful water distribution system;
Vergelijkbare producten zoals Water Quality Complaint Investigator's Guide
Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical;
Vergelijkbare producten zoals The World of Customer Service
introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces;
Vergelijkbare producten zoals A Complaint Is a Gift
How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book, by;
Vergelijkbare producten zoals Crowning the Customer
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: The customer is always right. But let's face it;
Vergelijkbare producten zoals Perfect Phrases for Customer Service, Second Edition
When faced with the choice between cutting costs or improving customer service, most companies focus on tangible assets. But in our service;
Vergelijkbare producten zoals The Satisfied Customer
Online complaining is said to be an efficient, convenient way of handling complaints for both customers and companies. Understanding why;
Vergelijkbare producten zoals Why Do Consumers Use the Internet for Complaining to the Company?
the basics and explains how to make the telephone a strategic tool for handling complaints, improving customer skills, and more.;
Vergelijkbare producten zoals Telephone Skills at Work
The techniques and tools covered in this book will help you understand the basic needs of customers, outline four reasons why quality;
Vergelijkbare producten zoals Quality Customer Service
Designed for those at the sharp end of customer care, this book shows how to turn complaints into renewed orders and provides ideas to;
Vergelijkbare producten zoals Dealing With Demanding Customers
If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie;
Vergelijkbare producten zoals Service Mindset
We all live in a service-based economy right now, and the role of customers has changed from passive buyers to active value creators;
Vergelijkbare producten zoals Customer Value Creation Behavior
We all live in a service-based economy right now, and the role of customers has changed from passive buyers to active value creators;
Vergelijkbare producten zoals Customer Value Creation Behavior
Haters: How to Embrace Complaints and Keep Your CustomersSocial media has changed customer service forever. It has shifted power from;
Vergelijkbare producten zoals Winning at Social Customer Care
they need in the vitally important area of customer service. If their interactions with you and your employees were the only things your;
Vergelijkbare producten zoals Customer Service Training 101: Quick and Easy Techniques That Get Great Results
The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer;
Vergelijkbare producten zoals Artificial Intelligence for Customer Relationship Management
The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer;
Vergelijkbare producten zoals Artificial Intelligence for Customer Relationship Management
The book presents a discussion of the selected properties of customer encounters conducted on brand profiles on Twitter. The first part;
Vergelijkbare producten zoals Customer Encounters on Twitter - A Study of Positive Evaluation and Complaint Management on English Corporate Profiles
Make your online customers happy and create new ones with this winning guide Social media gives you an unparalleled vehicle for connecting;
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seeking solutions to such pressing issues as: * Eliminating accidents and near misses. * Reducing customer complaints. * Improving;
Vergelijkbare producten zoals Always Making Progress
seeking solutions to such pressing issues as: * Eliminating accidents and near misses. * Reducing customer complaints. * Improving;
Vergelijkbare producten zoals Always Making Progress
This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;
Vergelijkbare producten zoals The 4 Dimensions of Total Customer Service
This book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the;
Vergelijkbare producten zoals The 4 Dimensions of Total Customer Service
If customer support is so critical, why are complaints about customer support at an all-time high? If people buy on price but stay because;
Vergelijkbare producten zoals The Ultimate Customer Support Executive
This New Zealand book was written by Max Crarer of Wairoa while in his mid-70's. It tells the true s;...
Vergelijkbare producten zoals Heal Your Eye Problems with Herbs, Minerals and Vitamins
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