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The Absolutely Unbreakable Rules of Service Delivery

-based businesses to present the rules his companies live by.;

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Winning the Service Game

This text offers guidelines on what it takes to deliver outstanding service. It presents over 50 explicit rules for delivery service;

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Customer Service Delivery

brings together in one comprehensive resource a review of the best practices in customer service delivery. Customer Service Delivery also;

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The New Public Governance in Public Service Delivery

* splitting up the railway service delivery * the risk of a fragmented service delivery * a theoretical intermezzo: how can reconnection be;

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The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services

The third publication in MSP University s best-selling Managed Services Series, The Best I.T. Service Delivery BOOK EVER covers all;

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Collaboration in Public Service Delivery Promise and Pitfalls

promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the;

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Collaboration in Public Service Delivery Promise and Pitfalls

promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the;

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HighTech, HighTouch Customer Service Inspire Timeless Loyalty in the Demanding New World of Social Commerce

business; the eight unbreakable rules for social media customer service; how to effectively address online complainers and saboteurs on Yelp;

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Digital Service Delivery in Africa

delivery specific to the African context, using case studies and country-based themes that highlight how the adoption of digital platforms and;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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THE 100 Absolutely Unbreakable Laws of Business Success

takes to change the direction of your life. When you apply The 100 Absolutely Unbreakable Laws of Business Success and you live your business;

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e-Governance, Service Delivery and Customer Satisfaction

. In Pacific island countries (Fiji, Solomons and PNG) the area of public service delivery and service quality in particular appears to have received;

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Empowerment through Service Delivery

Empowerment through Service Delivery critically appraises the challenges facing infrastructure and service delivery in South Africa. It;

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Obtaining Value from Big Data for Service Systems, Volume I

Volume I of this two-volume series focuses on the role of big data in service delivery systems. It discusses the definition and orientation;

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Public Service Logic

Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery;

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Enhancing Accountability in Public Service Delivery through Citizens' Charters

transparency, accountability and responsiveness in public service delivery. This book focuses on the citizens' charter which is one of the most;

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Service Operation

find many of the familiar processes from the former Service Support and Service Delivery books, which have been updated where necessary.;

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Services Operations Management

A complete guide to the strategy, design and delivery of services in today's highly competitive business environment. Presents the ideas;

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The Delivery of Psychological Services in Schools

psychology. Part 2 focuses on psychological service delivery issues as they are affected by particular models of service delivery and the settings;

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The Delivery of Psychological Services in Schools

psychology. Part 2 focuses on psychological service delivery issues as they are affected by particular models of service delivery and the settings;

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Service Quality Delivery in Real Estate Agency in Lagos Metropolis

This study appraised service quality delivery in real estate agency and examined the factors affecting the provision of quality service;

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Service Delivery Platforms

in order to improve the time-to-revenue of value-added services. Presenting a rapid architecture solution to meet this challenge, Service Delivery;

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Service Delivery Platforms

in order to improve the time-to-revenue of value-added services. Presenting a rapid architecture solution to meet this challenge, Service Delivery;

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Trust, Voice, and Incentives

This report examines the role of incentives, trust, and engagement as critical determinants of service delivery performance in MENA;

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Reinventing Public Service Delivery in India

. It documents and analyzes ten cases of innovation in service delivery across a range of sectors in India. The criteria used to choose these;

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Individualization and the Delivery of Welfare Services

The conception of welfare services has changed to consider the more specialized needs of individual users or consumers. This book examines;

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