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Digital Service Delivery in Africa

effectively to changing consumer demands. Digital service delivery is conceptualised as a key driver of effective management and service delivery;

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Digital Innovations, Business and Society in Africa

innovations to disrupt and transform value creation and service delivery in Africa.;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Customer Service Management in Africa

Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) Customer Service;

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Health Service Marketing Management in Africa

approach to a more patient-centered approach. In Africa, the importance of marketing-driven practices in improving the delivery of healthcare;

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Empowerment through Service Delivery

Empowerment through Service Delivery critically appraises the challenges facing infrastructure and service delivery in South Africa. It;

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Privatization and Alternative Public Sector Reform in Sub Saharan Africa

it is increasingly apparent that the privatization experiment in sub-Saharan Africa has failed. This book shows that the state is set to;

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Reinventing Public Service Communication

Service Broadcasters into Public Service Media, as they widen their remit to produce and distribute public service content across more delivery;

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Reinventing Public Service Television for the Digital Future

Once regarded as a system in decline, public service broadcasters have acquired renewed legitimacy in the digital environment, as drivers;

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The Politics of Delivery

delivery, remains a key challenge facing South Africa in the second decade of democracy. The Politics of Delivery examines the obstacles to;

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Continuous Quality

pragmatic book introduces a transdisciplinary approach to digital service delivery. Designing a resilient service today requires a unified effort;

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Mobile Middleware Content & Service Delivery Platforms Assessment

The growing complexity of mobile rich media digital content and services requires the integration of next generation middleware platform;

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Customer Service Delivery

Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about;

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The New Public Governance in Public Service Delivery

Administration, Faculty of Social Sciences. Topics in this booklet include: what is good public service delivery? * splitting up and reconnecting;

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Customer Service Essentials

Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;

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Customer Service Essentials

Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and;

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Digital government review of Slovenia

approach by looking at institutional governance, institutional digital talent, public service delivery and the strategic use of data. The review;

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How Can Digital Technologies Improve Public Services and Governance?

focuses on the challenges of applying digital technologies in developing countries, particularly in Africa, where dramatic results can be realized;

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Digital Transformation and Innovative Services for Business and Learning

In a world dependent on digital technologies, business corporations continually try to stay ahead of their competitors by adopting the most;

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Infrastructure Mandates for Change 1994-1999

This book, Infrastructure Mandates for Change 1994-1999 , as does its accompanying volume, Empowerment through Service Delivery;

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The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services

The third publication in MSP University s best-selling Managed Services Series, The Best I.T. Service Delivery BOOK EVER covers all;

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Rhetorical Delivery and Digital Technologies

This book theorizes digital logics and applications for the rhetorical canon of delivery. Digital writing technologies invite a re;

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Rhetorical Delivery and Digital Technologies

This book theorizes digital logics and applications for the rhetorical canon of delivery. Digital writing technologies invite a re;

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The Politics of Everyday Crime in Africa

This book offers distinct insights into the sources of state legitimacy in Africa by incorporating an analysis of non-state actors' role;

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Collaboration in Public Service Delivery Promise and Pitfalls

promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the;

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Collaboration in Public Service Delivery Promise and Pitfalls

promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the;

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