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How Can Digital Technologies Improve Public Services and Governance?

The book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It;

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Managing to Improve Public Services

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central;

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Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services

strategies, and how and when they can make a difference in the area of digital application in public administration. Highlighting topics such as e;

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Managing Digital Governance

management for digital security and privacy, and performance management of information technologies. Unique in its firm grounding in public;

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Smart City Governance

Smart City Governance examines public domain activities and services in the digital age, evaluating all facets of smart city e-governance;

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Strategic Management for the Public Services

strategic management can be applied and developed to help improve the public services;

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The Next Wave

The digital revolution is in full force but many public and private sector leaders are stymied: How can they maximize the full potential;

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Co-creating Digital Public Services for an Ageing Society

older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more;

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Co creating Digital Public Services for an Ageing Society

older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more;

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Information and Communication Technologies in Public Administration

An examination of how information technology (IT) can be used in public administration, Information and Communication Technologies;

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Public Governance as Co-creation

We need new governance solutions to help us improve public policies and services, solve complex societal problems, strengthen social;

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Good Governance and Development

service delivery, total quality management (TQM), and innovative use of digital and other technologies which improve monitoring and supervision;

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Legal Services and Digital Infrastructures

This book seeks to provide and promote a better understanding and a more responsive and inclusive governance of the automation and digital;

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Enhancing Public Innovation by Transforming Public Governance

scrutinizes the need for new roles and public sector reforms, and analyzes how the gradual transition towards New Public Governance can stimulate the;

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The e-leaders handbook on the governance of digital government

The digital transformation of public sectors, economies and societies is generating challenges as well as opportunities for governments;

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Digital Learning in Organizations

of them. It includes guidance on how technologies can be used to improve both social and personal learning, how the increased flexibility;

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Digital Learning in Organizations

of them. It includes guidance on how technologies can be used to improve both social and personal learning, how the increased flexibility;

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Digital government review of Slovenia

This Digital Government Review of Slovenia explores how the Government of Slovenia could enhance and harness digital government to;

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Humanidades Digitales

The contributions gathered in this volume show how digital technologies can be applied to Medieval Studies (Philology, Art, and History;

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From Smart City to Smart Region

explore the spatial impacts of digital services at different scales (regional, urban, local); and to understand how a system of mobile services;

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Governance for the Digital World

decision making in the public and private sectors. The new technologies require new norms and practices to govern the digital world. This is the;

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Global Health Informatics

>Provides information on how information and communication technologies (ICT) can support diagnose, treatment and prevention of emerging and re;

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The Oxford Handbook of Digital Technologies and Mental Health

digital technology use, including how such technologies may be harnessed to improve mental health. Understanding the positive and negative;

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Shaping the Digital Enterprise: Trends and Use Cases in Digital Innovation and Transformation

Services (BTS) unit, the book furthermore presents relevant use cases in digital transformation and innovation. The book argues that;

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From Bureaucracy to Business Enterprise

, corporatization. The book looks at how markets, corporate governance processes, and judicial and administrative reviews affect the efficiency and ethics;

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Digital revolutions in public finance

administration and compliance, delivery of public services, administration of social programs, public financial management, and more. Countries must;

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Inside the Digital Revolution

digital communications and services within the public realm. The book draws on her ethnographic research with the London Metropolitan Police;

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